NOT FOR REPRINT
Page Printed from: cutimes.com/author/profile/mike-scarcella/?page=3
About The Author
CONNECT WITH THIS AUTHOR
July 13, 2020
In 2015, the employee "expressed dissatisfaction with some of UFFCU's internal procedures, and he considered them inadequate," according to court documents.
July 09, 2020
The two-year project presented new challenges as the coronavirus spread throughout the U.S.
July 07, 2020
As banking and wealth management evolves, "the way members engage with credit unions will look very different going forward."
July 01, 2020
CU Times speaks with several credit union leaders who believe, despite the initial stress of the PPP process, they are better prepared for what's ahead.
June 29, 2020
Lockdown measures are easing in the Northeast, where Ocean Financial FCU branches have been closed since March.
June 24, 2020
PSCU's latest data indicates debit spend was up by about 11% and credit spend was down by 6%.
June 23, 2020
As a result, some are dipping into their retirement savings.
June 22, 2020
California's Fourth Appellate District overturns a trial judge who had dismissed the complaint shortly before the scheduled trial.
June 22, 2020
MWCUA says a "contactless and secure environment" is needed for members as the pandemic continues.
June 19, 2020
Virtual events and webinars are flourishing in the COVID-19 era.
{
"author": {
"name": "Mike Scarcella",
"webUrl": "/author/profile/mike-scarcella/",
"description": "",
"imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
"estimate": 46,
"social": [],
"articles": [
{
"uri": "/2020/07/13/utahs-university-first-fcu-prevails-in-retaliation-case-at-u-s-labor-dept/",
"title": "Utah's University First FCU Prevails in Retaliation Case at U.S. Labor Dept.",
"byline": "Mike Scarcella",
"kicker": "News",
"prettyDate": "July 13, 2020",
"timeToRead": "3 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"summary": "In 2015, the employee \"expressed dissatisfaction with some of UFFCU's internal procedures, and he considered them inadequate,\" according to court documents.",
"body": null
},
{
"uri": "/2020/07/09/michigans-advantage-one-cu-completes-virtual-core-conversion/",
"title": "Michigan's Advantage One CU Completes Virtual Core Conversion",
"byline": "Mike Scarcella",
"kicker": "Best Practices",
"prettyDate": "July 09, 2020",
"timeToRead": "3 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"summary": "The two-year project presented new challenges as the coronavirus spread throughout the U.S.",
"body": null
},
{
"uri": "/2020/07/07/oregon-community-cu-switches-investment-advisory-affiliation/",
"title": "Oregon Community CU Switches Investment Advisory Affiliation",
"byline": "Mike Scarcella",
"kicker": "News",
"prettyDate": "July 07, 2020",
"timeToRead": "2 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"summary": "As banking and wealth management evolves, \"the way members engage with credit unions will look very different going forward.\"",
"body": null
},
{
"uri": "/2020/07/01/credit-union-leaders-reflect-on-ppp-process-look-to-the-future/",
"title": "Credit Union Leaders Reflect on PPP Process & Look to the Future",
"byline": "Mike Scarcella",
"kicker": "Best Practices",
"prettyDate": "July 01, 2020",
"timeToRead": "4 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"summary": "CU Times speaks with several credit union leaders who believe, despite the initial stress of the PPP process, they are better prepared for what's ahead.",
"body": null
},
{
"uri": "/2020/06/29/new-yorks-ocean-financial-fcu-slowly-reopening-branches/",
"title": "New York's Ocean Financial FCU Slowly Reopens Branches",
"byline": "Mike Scarcella",
"kicker": "News",
"prettyDate": "June 29, 2020",
"timeToRead": "3 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"summary": "Lockdown measures are easing in the Northeast, where Ocean Financial FCU branches have been closed since March.",
"body": null
},
{
"uri": "/2020/06/24/improvements-continue-for-credit-debit-spend-new-pscu-weekly-report-shows/",
"title": "Improvements Continue for Credit & Debit Spend, New PSCU Weekly Report Shows",
"byline": "Mike Scarcella",
"kicker": "Analysis",
"prettyDate": "June 24, 2020",
"timeToRead": "2 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/analysis/",
"sectionName": "Analysis"
}
],
"summary": "PSCU's latest data indicates debit spend was up by about 11% and credit spend was down by 6%.",
"body": null
},
{
"uri": "/2020/06/23/lack-of-emergency-savings-is-leading-financial-regret-survey-413-169123/",
"title": "Lack of Emergency Savings Is Leading Financial Regret: Survey",
"byline": "Mike Scarcella",
"kicker": "Analysis",
"prettyDate": "June 23, 2020",
"timeToRead": "3 minute",
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2020/06/emergency-savings-piggy-bank.jpg",
"width": "616",
"height": "411"
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/analysis/",
"sectionName": "Analysis"
}
],
"summary": "As a result, some are dipping into their retirement savings.",
"body": null
},
{
"uri": "/2020/06/22/san-diego-county-cu-must-face-claim-over-website-accessibility-court-rules/",
"title": "San Diego County CU Must Face Claim Over Website Accessibility, Court Rules ",
"byline": "Mike Scarcella",
"kicker": "News",
"prettyDate": "June 22, 2020",
"timeToRead": "3 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"summary": "California's Fourth Appellate District overturns a trial judge who had dismissed the complaint shortly before the scheduled trial.",
"body": null
},
{
"uri": "/2020/06/22/mountain-west-partners-with-culedger-to-broaden-memberpass-data-safeguard/",
"title": "Mountain West Partners With CULedger to Broaden 'MemberPass' Data Safeguard",
"byline": "Mike Scarcella",
"kicker": "News",
"prettyDate": "June 22, 2020",
"timeToRead": "2 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"summary": "MWCUA says a \"contactless and secure environment\" is needed for members as the pandemic continues.",
"body": null
},
{
"uri": "/2020/06/19/co-op-turns-think-conference-into-virtual-programming-in-virus-era/",
"title": "CO-OP Turns THINK Conference Into Virtual Programming in Virus Era",
"byline": "Mike Scarcella",
"kicker": "News",
"prettyDate": "June 19, 2020",
"timeToRead": "2 minute",
"image": {
"uri": "",
"width": "",
"height": ""
},
"authors": [
{
"webUrl": "/author/profile/mike-scarcella/",
"name": "Mike Scarcella"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"summary": "Virtual events and webinars are flourishing in the COVID-19 era.",
"body": null
}
]
}
}
Trending Stories
- 1Man Allegedly Deposits $7 Million in Stolen U.S. Treasury Checks at Credit Unions
- 2Top 10 Credit Unions: Earnings Rise From Q4 to Q1
- 3Everwise CU Names Seven New Leaders, SRP FCU Promotes Two
- 4Conspirator From Gang of Eight Admits to Targeting Credit Union Shared Branching Network
- 5TDECU Signs Definitive Agreement to Acquire Sabine State Bank and Trust
Resources
Elan Credit Card
From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download Resource
Elan Credit Card
From Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download Resource
Alogent
From Alogent
Download this white paper and learn how to achieve a consistent user experience, data control, and cost reductions in payments.
Download Resource
Alogent
From Alogent
This info brief outlines important considerations and questions your team should take into account when evaluating a digital banking platform.
Download Resource
Alogent
From Alogent
Download this white paper and learn how a software development kit (SDK) can help you meet your credit union’s digital banking goals by enabling custom alterations and augmenting an off-the-shelf product to meet specific goals without impacting the base product.
Download Resource
Alogent
From Alogent
Download this white paper and learn how to achieve a consistent user experience, data control, and cost reductions in payments.
Download Resource
Alogent
From Alogent
Credit unions have reached a fork in the road and find themselves pondering the same question -- does our digital banking solution still meet market needs, or is it time to consider an upgrade? Download this eBook to find out how your credit union can continue to meet member expectations.
Download Resource
Alogent
From Alogent
Just as you’d recognize a loyal member when they walk into the branch, your digital banking platform should express the same familiarity as a friendly face. Download this eBook and learn how to bring a human touch to your digital member experiences in order to build member trust and loyalty.
Download Resource
Alogent
From Alogent
Everyone talks about a seamless user journey and personalized banking services, but how does that become today’s reality for credit unions rather than just a goal? Download this white paper to find out how.
Download Resource
Alogent
From Alogent
When selecting a digital banking platform, the questions you ask are critical and should tell your story. Many RFPs focus on features, functionality, and price, and although these are important points, consider asking more focused questions that align with your long-term strategy, such as the ones suggested in this white paper.
Download Resource
Melissa
From Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download Resource
GLIA
From GLIA
When it comes to your credit union’s contact center, Intelligent Virtual Assistants (IVAs) are essential but incomplete solutions for managing volume. Discover how to integrate IVAs into a broader digital member service strategy for maximum efficiency.
Download Resource
Alacriti
From Alacriti
Tap into the potential of real-time payments for small and medium-sized businesses (SMBs) and corporations. Discover insights and strategies on adoption rates, and opportunities for your credit union in this comprehensive report.
Download Resource
Alacriti
From Alacriti
Electronic Bill Presentment and Payment (EBPP) offers credit unions a number of benefits. Discover how to enhance member satisfaction, streamline payment processes, and more in this webinar brief.
Download Resource
GLIA
From GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download Resource
Alacriti
From Alacriti
Is your organization looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download Resource
Mortgage Capital Trading
From Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download Resource
Brightwell
From Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download Resource
Elan Credit Card
From Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download Resource
Upstart
From Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download Resource
Greenlight
From Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download Resource
Brightwell
From Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download Resource
Melissa
From Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download Resource
Alkami
From Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download Resource
Mortgage Capital Trading
From Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download Resource
Elan Credit Card
From Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download Resource
Upstart
From Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download Resource
Elan Credit Card
From Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download Resource
Elan Credit Card
From Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download Resource
Elan Credit Card
From Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download Resource
Elan Credit Card
From Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download Resource Elan Credit Card
From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download Resource Elan Credit Card
From Elan Credit Card
Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
Download Resource Alogent
From Alogent
Download this white paper and learn how to achieve a consistent user experience, data control, and cost reductions in payments.
Download Resource Alogent
From Alogent
This info brief outlines important considerations and questions your team should take into account when evaluating a digital banking platform.
Download Resource Alogent
From Alogent
Download this white paper and learn how a software development kit (SDK) can help you meet your credit union’s digital banking goals by enabling custom alterations and augmenting an off-the-shelf product to meet specific goals without impacting the base product.
Download Resource Alogent
From Alogent
Download this white paper and learn how to achieve a consistent user experience, data control, and cost reductions in payments.
Download Resource Alogent
From Alogent
Credit unions have reached a fork in the road and find themselves pondering the same question -- does our digital banking solution still meet market needs, or is it time to consider an upgrade? Download this eBook to find out how your credit union can continue to meet member expectations.
Download Resource Alogent
From Alogent
Just as you’d recognize a loyal member when they walk into the branch, your digital banking platform should express the same familiarity as a friendly face. Download this eBook and learn how to bring a human touch to your digital member experiences in order to build member trust and loyalty.
Download Resource Alogent
From Alogent
Everyone talks about a seamless user journey and personalized banking services, but how does that become today’s reality for credit unions rather than just a goal? Download this white paper to find out how.
Download Resource Alogent
From Alogent
When selecting a digital banking platform, the questions you ask are critical and should tell your story. Many RFPs focus on features, functionality, and price, and although these are important points, consider asking more focused questions that align with your long-term strategy, such as the ones suggested in this white paper.
Download Resource Melissa
From Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download Resource GLIA
From GLIA
When it comes to your credit union’s contact center, Intelligent Virtual Assistants (IVAs) are essential but incomplete solutions for managing volume. Discover how to integrate IVAs into a broader digital member service strategy for maximum efficiency.
Download Resource Alacriti
From Alacriti
Tap into the potential of real-time payments for small and medium-sized businesses (SMBs) and corporations. Discover insights and strategies on adoption rates, and opportunities for your credit union in this comprehensive report.
Download Resource Alacriti
From Alacriti
Electronic Bill Presentment and Payment (EBPP) offers credit unions a number of benefits. Discover how to enhance member satisfaction, streamline payment processes, and more in this webinar brief.
Download Resource GLIA
From GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download Resource Alacriti
From Alacriti
Is your organization looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download Resource Mortgage Capital Trading
From Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download Resource Brightwell
From Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download Resource Elan Credit Card
From Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download Resource Upstart
From Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download Resource Greenlight
From Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download Resource Brightwell
From Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download Resource Melissa
From Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download Resource Alkami
From Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download Resource Mortgage Capital Trading
From Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download Resource Elan Credit Card
From Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download Resource Upstart
From Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download Resource Elan Credit Card
From Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download Resource Elan Credit Card
From Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download Resource Elan Credit Card
From Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download Resource Elan Credit Card
From Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download Resource Elan Credit Card
From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download Resource