Resources

• 5 Things CUs Should Do About Real-Time Payments

  From Alacriti

  Credit unions must modernize their digital infrastructures - with payments as a foundation - to improve the member experience and meet member expectations.

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• Business Lending Under the Pandemic: How The Sky Has Been Held Up

  From Finastra

  Many lenders have remained resilient during the coronavirus pandemic, despite defaults on small business loans, and it’s crucial to understand why and how.

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• How to Automate Costly Manual Processes

  From Backbase

  Manual processes can be inefficient for your staff, costly for your CU, and ultimately frustrate your members. Download this playbook to learn how to easily automate your manual processes and transform your CU.

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• How to Increase Auto Loans and Income with Less Risk

  From Open Lending

  Learn how to tap into nonprime borrowers by offering auto loans with less risk to your credit union.

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• 2020 Eye on Payments: COVID-19 Drives Surge in Digital Adoption

  From PSCU

  This report provides insights on how COVID-19 has impacted the payments industry and explores the payment preferences among credit union members and non-members.

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• Improve Mortgage Profitability For Your CU and Add Value For Members

  From Mortgage Capital Trading

  Learn how to drive mortgage profitability without sacrificing member service or increasing risk. Download this case study now!

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• 5 Capabilities Your CU Must Have to Manage Member Interactions Through COVID-19

  From Lightico

  Discover 5 capabilities your CU should have to improve member interactions throughout this pandemic and beyond.

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• 10 Tips for a Highly Effective Member Onboarding Experience

  From Temenos

  Discover 10 best practices your CU should follow to create an exceptional member onboarding experience.

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• Tap Into the Underserved Business Banking Market

  From Finastra

  Discover how to tap into the underserved business banking market and learn how to differentiate your CU with digital banking solutions.

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• How Accurate Data Bolsters Your CU's Bottom Line

  From Melissa

  Poor data quality is responsible for an average of $15 million per year in losses. Learn how to cleanse your member data and improve your bottom line.

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• How to Hedge Mortgage Pipeline Risk

  From ALM First Financial Advisors

  Managing your CU’s mortgage pipeline is a critical part of mortgage lending that calls for skilled management to keep risk under control and ensure profitability. Download this white paper for strategies to hedge your pipeline risk.

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• Digital Strategy: Why You Need to Get Personal

  From Finastra

  Having a strategy is not the same as strategic planning. Discover the “must haves” for a true strategic plan and why personalization is the key to set your CU apart from the competition.

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• The Four Principles of Agile Lending for Your CU

  From Zest AI

  Discover four principles of agile lending to evolve your CU and make better and faster lending decisions in risky environments.

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• How CUs are Managing Member Experience During COVID-19

  From Alacriti

  Learn how credit unions are helping their members by adding new and innovative ways to connect.

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• How to Use The Right Analytics to Help Measure Your CU's Performance

  From Western Union Business Solutions

  Discover why some of the most common metrics might be leading your CU astray and how you can improve their relevance.

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• Hanging Up Happy: How to Turn Contact Centers Into Member Satisfaction Centers

  From Harland Clarke

  Learn how to ensure your contact center meets member expectations and improves member satisfaction.

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• Contactless Payment Options for Your CU

  From TransFund

  Discover how contactless payment options can help your members safely conduct transactions and give your CU a competitive advantage.

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• How Pre-Qualification Tech Can Change Your Lending Economics

  From CreditSnap

  Your CU’s traditional lending system may be hindering your direct loans market share. Discover four ways pre-qualification technology can change your lending economics.

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• Planning for Profitability: 5 Success Strategies

  From Syntellis

  What’s your financial outlook for 2021? This eBook outlines 5 strategies to lay a strong foundation for success and optimize your profitability planning.

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• Assess Your CU's Digital Readiness

  From 1 Up Digital Consulting

  Evaluate your CU’s digital maturity with this assessment to ensure you’re on the right path.

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• eBook: 4 Stages of Growth and How to Move Forward

  From Temenos

  In a constantly evolving digital world, it can be tough to identify the right steps to take to drive long-term and sustainable growth for your CU. This eBook helps you define your unique growth path and identify the priorities that produce success.

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• Engaging Your Cardmembers with a Slick and Secure Credit Card Mobile Application

  From Elan Financial Services

  Is your credit union’s credit card mobile app engaging your cardmembers? Discover the four pillars of an effective credit card mobile application.

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• Playbook: Operate in a True Digital-First Way

  From Backbase

  Traditional banking platforms can be slow and hard to change to fit your CU’s unique needs. Download this playbook and learn how to operate your CU in a truly flexible, digital-first way that offers your members personalized experiences.

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• eGuide: Next-Generation eSignatures Solutions for Credit Unions

  From Lightico

  When your members set out to get banking done, they expect a seamless end-to-end process - regardless of what device they are using. Discover how to simplify and accelerate your members’ experience while improving loyalty and ROI.

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• AI Underwriting: Crash Course for CUs

  From Zest AI

  CUs pride themselves in their superior member service. Learn how AI underwriting helps you get to know your members better so you can provide more personalized lending experiences.

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• Commercial Banking: Preparing for What Comes Next

  From Finastra

  In this post-pandemic world, community banks and credit unions will play a primary role in the recovery and in preparing businesses for what comes next. Discover what you can do with this eBook.

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• Scenario Planning for the Agile Financial Institution

  From Syntellis

  Discover the benefits of creating “what if” scenario analyses to inform re-forecasting and address the unknowns of today’s business landscape. You’ll learn how to model different sets of conditions to guide budget changes, or determine if new strategies are needed.

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• Covid-19's Impact on the Payments Industry

  From Elan Financial Services

  As the economy moves towards a new normal, how will the pandemic change the payments industry? This white paper outlines three areas that CUs must monitor to remain flexible.

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• Top Five Trends at the Terminal

  From Elan Advisory Services

  Explore which trends at the point-of-sale (POS) are having the greatest impact, and how your credit union can offer an attractive merchant services program to businesses.

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• Gen Z: The Fast and Furiously Cashless

  From Elan Financial Services

  31.5MM Gen Z consumers are credit-eligible. Does your credit union have a strategy in place to capture Gen Z’s attention?

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