• SearchSearch
  • fb tw li
    • Credit Union Times
      An ALM Exclusive Brand
    • Sign InSign In
      Register
      • Home
      • Credit Union TopicsExpand Credit Union Topics
    • Credit Union Management
    • Regulatory & Compliance
    • Community/People News
    • Human Resources
    • Lending
    • Marketing
    • Fraud & Enforcement
    • Growth Strategies
    • Cybersecurity & Privacy
    • Mobile Banking
    • Core Systems
    • FinTech
    • Payment Platforms
      • MarketPlace Directory
      • CU Tech HubExpand TechCenter
    • CU Tech Hub
    • Cybersecurity & Privacy
    • Mobile Banking
    • Core Systems
    • FinTech
    • Payment Platforms
      • LuminariesExpand Luminaries
    • Event Coverage
    • Event Site
      • Resource Center
      • Credit Union Times Magazine
      • Careers
      • Subscribe
      • Events
      • Editorial Calendar
      • Newsletters
      • Webcasts
      • Podcast Center
    • About Us
    • Contact Us
    • Site Map
    • Advertise With Us
    • Terms of Service
    • Privacy Policy
      • Follow Credit Union Times
    • fb
    • tw
    • li
    • Copyright © 2022 ALM Global, LLC. All Rights Reserved.

      alm.com

Credit Union Times
  • Sign InSign In
  • REGISTER
Search
 
  • Credit Union Topics
    • Credit Union Management
    • Regulatory & Compliance
    • Community/People News
    • Human Resources
    • Lending
    • Marketing
    • Fraud & Enforcement
    • Growth Strategies
    • Cybersecurity & Privacy
    • Mobile Banking
    • Core Systems
    • FinTech
    • Payment Platforms
  • Resource Center
  • Marketplace Directory
  • CU Tech Hub
    • Cybersecurity & Privacy
    • Mobile Banking
    • Core Systems
    • FinTech
    • Payment Platforms
  • Luminaries
    • Event Coverage
    • Event Site
  • Careers
  • Subscribe
  • More
    • Special Reports
    • Credit Union Times Magazine
    • Credit Union Times Magazine Issue Gallery
    • Instant Insights
    • Events
    • Resource Center
    • Editorial Calendar
    • Newsletters
    • Webcasts
    • Podcast Center
    • Subscribe
 

Resource Center

Credit Union Times offers a wide range of free whitepapers, case studies and industry analysis provided by industry leaders and created specifically for credit union executives and decision makers. Please review our free Resource Center content that can help you today! For information on posting content or content syndication in the Resource Center, please contact Tracey Zwolak.


  • Case Study: Water & Power Community Credit Union is Reaching Its Loan Goals with AI

    Upstart

    Download this case study to learn how WPCCU quickly put excess deposits to work while expanding its reach to new members and territories. READ MORE ›

    Credit unions have long recognized the value of digital experiences and unsecured personal loans for both members and the bottom line. But the global pandemic led to unprecedented deposit growth and a sharp decline in branch traffic due to changing member behavior. 

    When launching new digital marketing initiatives, it can be difficult to meet origination volume goals and find high-quality applicants for personal loans. Executive leaders know it’s time to look externally. Download this white paper and learn how partnering with a lending expert can help you:

    • Exceed loan volume goals while mitigating risk
    • Expand membership relationships & lending footprint
    • Help with member acquisition
    • And more!
    READ LESS ›
    Download Resource ›
     

  • 6 Unique Ways for Credit Unions to Increase Profitability Despite Market Headwinds

    Mortgage Capital Trading

    The mortgage market has seen exceptional fluctuations over the past few years. Despite current headwinds, download this white paper and learn how your credit union can maximize profit and manage risk by improving every step in your loan sale process. READ MORE ›

    After the mortgage industry experienced record volumes and margins over the course of 2020 and 2021, 2022 has been a different story. There has been nearly 200-basis points of increases in mortgage rates, rising home prices dissuading would-be buyers and cutbacks across companies in the mortgage industry. Despite the current environment, credit unions can squeeze every basis point from their best execution loan sale strategy. 

    Download this white paper and learn:

    • 6 ways to increase profitability right now
    • Strategies that to add dozens of basis of points to your margins
    • How to find guidance during market volatility
    READ LESS ›
    Download Resource ›
     

  • The Dummy Handbook on Machine Learning for Fraud Detection

    DataVisor

    This handbook provides an overview of the different types of machine learning (ML), and how best to use them to detect and prevent fraud. READ MORE ›

    Along with all of the typical challenges faced by large banks, credit unions are particularly vulnerable to fraud, because fraudsters understand they may have limited budget and resources to implement adequate fraud and risk prevention solutions. Even a small attack can be devastating to a credit union and have a much bigger impact on operations and members than it would a larger financial institution. 

    Thankfully Machine Learning (or ML) offers a solution. In order to stay ahead in the fight against digital fraud, it's important for credit unions to have access to the insights that ML can provide. 

    Download this handbook to understand the different types of machine learning, and learn which one is best suited to protect your credit union from fraud attacks. Inside you’ll find answers to:

    • What is machine learning?
    • What kinds of ML are available for my business?
    • How does machine learning help fraud teams?

     

    DataVisor is the world’s leading fraud and risk management platform that enables organizations to respond to fast-evolving fraud attacks and mitigate risks as they happen in real time. Its comprehensive solution suite combines patented machine learning technology with native device intelligence and a powerful decision engine to provide protection for the entire customer lifecycle across industries and use cases. 

    READ LESS ›
    Download Resource ›
     

  • Buy Local Spend Local: Drive Membership & Increase Income

    Canidae, LLC

    Attracting new members and deepening current member relationships is top of mind for credit unions, but finding ways to do so can feel overwhelming. Download this white paper to learn how your credit union can achieve both with the Buy Local Spend Local program and how your CU can benefit from it. READ MORE ›

    The Buy Local Spend Local program can elevate credit unions in several areas by addressing the desire of consumers to connect with their community and keep money close to home. It also grows membership as local businesses are given affordable marketing opportunities to expand their reach among credit union members. 

    This creative campaign launched in 2020 and has grown to allow credit unions to realize a 42% increase in transaction volume from participating members, boost brand awareness in the community and increase quarterly membership growth rates. 

    Download the white paper and learn how the Buy Local Spend Local program can benefit your credit union by: 

    • Growing membership and income
    • Deepening relationships within the community
    • Increasing brand awareness
    • Attracting new members and building a positive reputation
    READ LESS ›
    Download Resource ›
     

  • How Credit Unions Can Embrace a New Service Model for the Digital World

    Salesforce, Inc.

    With only 27% of customers saying that the financial services industry provides great customer service, credit unions have an opportunity to improve customer experiences by modernizing their service models. READ MORE ›

    Get 4 ways your credit union can transform customer service so that you are increasing member loyalty, creating new sales opportunities, and improving retention.

    In every industry, customers expect the same simplicity, flexibility and ease of the customer journey. Today’s digital environment offers a unique opportunity for credit unions to create and access a complete view of their members, thus improving the experience at every angle. 

    Download this eBook and learn how you can accelerate your CU’s service transformation to improve the member experience, including:

    • What service transformation means for your credit union
    • The importance of making member service seamless
    • 4 ways you can transform member service
    • How to create more impactful marketing & increased opportunities for cross-selling
    • And more!
    READ LESS ›
    Download Resource ›
     

  • Measuring the Distribution of Members by Share Balance

    Arkatechture

    Static, manual systems prevent credit unions from analyzing key metrics on a regular basis, resulting in lost productivity and an inability to make improvements that would mature departments. Download this case study and learn how your credit union can become data-driven to achieve next-level results. READ MORE ›

    A personalized touch makes credit unions stand out in comparison to big banks, so having the data analytics in place to enable that is key. This case study explores how credit unions can perform quick analysis of underlying data, and allow senior management to increase the maturity of their departments and enable productivity. 

    Download the case study and learn how becoming data-driven will enable your credit union to achieve next-level results, including:

    • Enable employees to be proactive in a rising rate environment
    • Better engagement with rate sensitive members having high deposits
    • Managed deposit concentration risk 
    • Dynamic dashboards for quick analysis
    • Easy-to-use & drill-down for end users
    READ LESS ›
    Download Resource ›
     

  • The Comprehensive Guide to Credit Union Data Analytics

    Arkatechture

    Download this guide to learn how your credit union can harness, utilize and optimize data to improve efficiency, reduce costs and boost your bottom line. READ MORE ›

    Investing in data allows credit unions to be more profitable than ever. This guide explores the member lifecycle journey and how you can create additional value for your members faster, easier and more cost-effectively. 

    Download the comprehensive guide and learn about:

    • Measuring member lifetime value
    • 5 stages of the analytics journey
    • Understanding costs, pitfalls & challenges
    • Driving ROI through data & predictive analytics
    • 5 considerations to design your data analytics ecosystem
    • And more! 
    READ LESS ›
    Download Resource ›
     

  • Co-op CU Growth Outlook: Bridging Member Needs and Payments Strategy to Deepen Trust

    Co-op Solutions

    Delivering the right products and services to meet daily needs now rivals data protection, security and personal relationship as the most important factor when trusting a financial institution. Download this white paper and learn about a member-centric roadmap for credit union success that creates transparency and helps members take control of their own financial lives. READ MORE ›

    Credit unions face a daunting set of challenges in maintaining and growing their member relationships, as well as enhancing their ability to reach a new generation of financial consumers. A 2022 survey in partnership with EY and Filene Research Institute sought to determine how financial consumer and member behaviors, preferences, challenges and activities have changed over the past year, and how to address credit unions’ current challenges and opportunities for growth. 

    Download the white paper and learn about:

    • 4 pressure points confronting credit union leaders
    • How to build on core strengths to drive growth
    • 3 keys to gaining active primary financial relationships
    • A member-centric roadmap for credit union success
    • Creating active, daily engagement aimed at financial well-being to capture market shares
    READ LESS ›
    Download Resource ›
     

  • Onboarding Is the Foundation of Digital Transformation

    Salesforce, Inc.

    Onboarding represents a critical point in the member journey, especially for business clients. Learn how to reimagine your onboarding process, making it more efficient, consistent, and more personalized to member needs. READ MORE ›

    A thoughtful onboarding process can lay the foundation for a smooth transition, better member experience, and deeper long-term engagement. Understanding who the member is or what their business is all about sets your credit union up to be a better advisor going forward. Yet, many financial organizations view onboarding as a necessary evil instead of an incredible opportunity. 

    Download this white paper and learn how to make your onboarding more seamless and continuous, allowing a unique opportunity to build trust. You’ll discover:

    • 6 best practices for better onboarding
    • Why it’s critical to rethink the role of your onboarding
    • Tips to getting to know your customers better
    READ LESS ›
    Download Resource ›
     

  • How Your Credit Union Can Select a Strong Provider for Merchant Services

    Elan Financial Services

    To meet the expectation of customers, small businesses want to offer services such as mobile app payment processing, text-to-pay, and invoicing, and need a trusted provider to make it happen. What better partner than their credit union? READ MORE ›

    87% of small businesses consider it important to have a single provider for all their credit and banking services.* Your credit union’s success in becoming an all-in-one financial solution for your members is directly tied to the performance of your merchant provider.

    Partnering with a third-party payments provider can increase member satisfaction, retention rates, and ultimately, keep your credit union competitive with larger institutions. Elavon, a leading payments provider and credit union merchant partner, shows an 88% increase in average revenue, an 85% increase in deposits, and an 80% increase in loans from businesses that use their credit union for merchant services versus those with only a checking account.

    Download this white paper to learn more about the benefits of a strong merchant services partnership and ways to evaluate the right one. Also uncover: 

    • What merchant services capabilities local businesses want and need
    • Types of merchant provider models
    • Criteria for evaluating a potential partner for merchant services

    *Source: BlueVine, 2022

    READ LESS ›
    Download Resource ›
     

  • Get Future Ready With a Strong Technology Offense

    Fiserv

    Download this white paper to learn how modern technology is helping credit unions pivot quickly to match the ever-changing market. READ MORE ›

    The current financial services landscape is changing at an accelerated pace that is putting many credit unions on the defense—reacting to member demands instead of anticipating challenges. Recent research also reveals that younger generations want more from their primary financial institution, and just 9% of millennials claim a credit union as their primary. Is your credit union positioned to respond quickly to the changing demands of younger generations?

    Download the white paper and learn how to put your credit union on the offensive, including:

    • 3 ways future-ready cores give credit unions an edge
    • How to realize quick-to-market implementation of innovative solutions
    • Creating new opportunities to drive revenue
    READ LESS ›
    Download Resource ›
     

  • The Double Edged Sword of Mobile Banking

    NICE Actimize

    As credit unions consider how to secure the mobile channel, they must start with an important premise: the device has been compromised. READ MORE ›

    Over 4 billion people are using smartphones for nearly every activity in life, including banking. The increased customer demand for mobile banking services carries increased fraud threats. Credit unions must wield this combination carefully to avoid fraud losses if they move too quickly or customer churn if they move too slowly.

    How can credit unions find the right balance when it comes to mobile banking? Download this white paper that highlights:

    • Current trends in mobile banking
    • Fraud threats and consumer behavior that result in increased risk
    • Strategies for preventing mobile banking fraud
    • Anomaly detection for mobile banking
    READ LESS ›
    Download Resource ›
     

  • The Links Between MBS Markets & Loan Prices

    Mortgage Capital Trading

    In capital markets, there are several pervasive misconceptions about how mortgage pricing is created and what lenders are offering borrowers. This white paper explores the relationship between consumer loan pricing and capital market conditions, addresses common misconceptions, and illustrates the processes involved in generating consumer loan offerings and intermediate loan prices. READ MORE ›

    Mortgage pricing is a function of inputs including MBS prices, servicing valuations, guaranty fee levels, and buy-up/buy-down pricing provided by the GSEs. The element over which lenders exercise the most control is their profit margins, which they use both to tweak their profitability and control their volumes during periods of heavy origination activity. 

    This white paper illustrates the processes involved in generating consumer loan offerings and intermediate loan prices, including: 

    • 2 common misconceptions about the relationship between consumer loan pricing & capital market conditions
    • How consumer loan pricing is calculated
    • Cash flow allocation of loans
    • Calculating coupon best-execution
    • Creating a “pricing grid”
    • Factors impacting pricing
    READ LESS ›
    Download Resource ›
     

  • Three Factors to Consider When Building Your Credit Card Product Strategy

    Elan Financial Services

    Credit unions should focus on their product, experience, and innovation while leveraging their established brands and market presence. Learn how to create the best solutions to serve your members within various communities. READ MORE ›

    Credit unions still have one key advantage over fintechs: inherited trust. Recent data revealed that more than 50% of respondents strongly trust traditional providers compared to 32% who said the same of fintechs.*

    Download this white paper to learn how to stay competitive and expand your offerings. Inside you’ll find: 

    • How to develop your brand and grow cardmember loyalty
    • Which features your mobile app should include
    • Opportunities for member engagement through financial education tools
    READ LESS ›
    Download Resource ›
     

  • Understanding and Preparing for Changes in the Mortgage Market

    Mortgage Capital Trading

    Interest rates, origination volume, and profit margins are constantly shifting based on a variety of factors and most lenders react (rather than act) to short term changes in the environment. It is best to act decisively and in a calculated fashion. This white paper outlines a simplified model illustrating mortgage market stages and how lenders can set a foundation of resilience to changing markets. READ MORE ›

    As market participants adjust their capacity to lower volume, margins initially tighten, compounding the challenges of fewer refinance loans. There can be both discomfort and anticipation moving from one stage of the mortgage cycle to another, but mortgage lenders know to stay agile.

    This white paper outlines how lenders should prepare for these cyclical changes and thrive in a dynamic mortgage market. Topics discussed include:

    • MCT Rate & Volume Mortgage Model
    • Right-Sized, Scalable Operation
    • Efficient Processes and Technology
    • Broad Liquidity and Fungibility
    • Lender Focus Areas by Market Stage
    READ LESS ›
    Download Resource ›
     

  • The Convenience Catalyst: How Consumer Experience Features Drive Credit Card Usage

    Elan Financial Services

    Consumer credit card usage typically ebbs and flows in tandem with national economic cycles, yet recent research has revealed another key component of modern consumer payment choices: customer experience features. Download this report to learn more. READ MORE ›

    Recent research shows that almost two-thirds of active credit card users value their cards for the ease and convenience they offer. However, providing simple convenience isn’t enough for issuers to stay ahead of their competitors. Issuers also need to focus on data security, rewards and privacy features to keep their cards top of wallet. 

    Download this report and learn which customer experience features are driving credit card selection and usage, including:

    • Top consumer experience features ranked by importance, family type and financial lifestyle
    • 4 key findings about consumers today
    • 5 credit industry fast facts
    • Type of consumer who values credit-building functionality
    • Top factors for consumers choosing a credit card
    • How to offer effective customer experience features 
    READ LESS ›
    Download Resource ›
     

  • How a $2B Credit Union is Using AI to Drive Loan Growth

    Upstart

    Abound Credit Union identified a unique opportunity to grow personal lending. Discover how Abound is expanding access to affordable credit in the communities it serves while delivering a best-in-class, all-digital experience for its members. READ MORE ›

    As Kentucky’s largest credit union with nearly $2 billion in assets, Abound CU experienced the same lending trends that have been impacting the whole credit union industry over the last couple of years, namely: shrinking lending margins, deposits pouring in during the pandemic, and decreases in loan demand. Amidst the unique circumstances, they identified unsecured personal lending as an untapped opportunity for their organization to drive loan growth. 

    In an effort to seize this opportunity and deliver simpler, more efficient loan services to members, Abound CU prioritized an AI lending approach. 

    Download this case study for insights on how Abound determined the best path forward to grow personal lending. You will discover:

    • 3 principles that guided Abound’s decision to improve personal lending.
    • Why Abound chose to partner with Upstart to deliver an all-digital experience over building the solution in house. 
    • The benefits of increased data access and aggregation.
    • Why a technological and cultural fit is critical for partner relationships.
    READ LESS ›
    Download Resource ›
     

  • Strategies for Credit Unions to Combat Margin Compression

    Mortgage Capital Trading

    As mortgage rates begin to rise and origination volume drops, you may be wondering about best practices for dealing with tightening margins. Download this white paper and learn how to mitigate margin compression in 2022. READ MORE ›

    The Federal Reserve has indicated it will raise rates multiple times over the course of the year. This coupled with an overall decline in MBS appetite from an end-investor perspective will cause increased competition for loan sales which will drive down credit union profitability.

    Download this white paper to learn key strategies for mitigating margin compression in 2022. Topics covered include:

    • Tips for reviewing your current strategies
    • How to hedge your pipeline to reduce risk
    • 3 tactics to improve your secondary marketing 
    • 6 ways to leverage technology and automation
    • And more!
    READ LESS ›
    Download Resource ›
     

  • Case Study: How to Leverage Technology for Greater Loan Sales Profitability

    Mortgage Capital Trading

    This case study outlines a recent example of a mortgage company leveraging award-winning technology to increase loan sales efficiency. Learn how you can drive profitability and minimize operational risk while providing a seamless and pleasurable mortgage experience for your members. READ MORE ›

    Chief Capital Markets Officer, Jeffrey Cassetta, of Ruoff Mortgage describes how advanced technology integrations enable him to sell loans to Fannie Mae five times faster than his previous manual process and keep up with periods of increased volume such as increases seen during the spring of 2020.

    Download the case study to learn how a powerful platform for day-to-day loan pipeline management, trade positions management and best execution of loan sales can allow you to automate repetitive tasks and free up your time for other high-value functions. Plus, you’ll learn how to:

    • Minimize operational risk and safely connect to data
    • Gain efficiency 
    • Increase profitability and loan sales
    • Do your job from anywhere
    • Get started using best practices
    READ LESS ›
    Download Resource ›
     

  • The Multifront War on Cyber-Fraud: Protecting Your Members and Credit Union

    Opentext

    Cyber fraud is a leading concern for credit unions and is expected to grow worse in the coming years. Download this white paper to explore the most pressing threats and learn how your CU can build a multi-layered approach to cyber-resilience. READ MORE ›

    Beyond greatly minimizing risk for your CU, fraud prevention can be a competitive advantage in the eyes of your members. While data breaches are bound to happen, building cyber-resilience allows credit unions to quickly respond and bounce back to normalcy or to a better position. This white paper outlines the greatest fraud risks facing credit unions today and offers actionable insights to prevent data breaches, ransomware and phishing schemes. 

    Download the white paper and learn best practices cited by financial services professionals to ensure data security, including how to:

    • Build resilience in the face of cyber-threats
    • Prevent data leaks from employees working from home 
    • Minimize open banking risks
    • Shore up endpoint vulnerabilities
    • Meet compliance mandates
    READ LESS ›
    Download Resource ›
     

  • How Credit Unions Can Benefit Members Through Investor Set Optimization

    Mortgage Capital Trading

    With increases in mortgage pricing granularity over the last couple years, it may be time to consider looking at going beyond your current investor(s) to do right by your members. There are many key factors to consider when optimizing your investor set. This whitepaper shows you how to quantify where to deliver your production, audit your investor base, and optimize your investor set. READ MORE ›

    As a credit union, you have deep community roots, loyal membership, and are always looking to grow market share. One way to help your members get the best rate or price is by optimizing your investor set. With increases in mortgage pricing granularity over the last couple years, it may be time to consider looking at going beyond your current investor(s) to do right by your members.

    Download this whitepaper and learn how to quantify where to deliver your production, the process for auditing your investor base, and how to optimize your investor set. Plus, you will also learn:

    • How to review your loan sale delivery method
    • Considerations for choosing the right investors
    • Questions to ask when exploring new programs and investors
    • What investors look for in a quality seller
    • And more!
    READ LESS ›
    Download Resource ›
     

  • Evaluating a Credit Card Program's Profitability: Fee vs. Interest Income

    Elan Financial Services

    What are the potential hidden costs associated with running a credit card program and how can your credit union make more informed decisions when considering whether to insource or outsource a credit card program? READ MORE ›

    The costs associated with fee and interest income when running a credit card program may be more complicated than they seem, especially if the program is not optimized. 

    Download this whitepaper to understand factors that can affect the profitability of your credit union’s credit card program, including:

    • Profit margin pressures
    • Interest income: WAAPR vs. Revolve Rate and Fixed vs. Variable Rate
    • Costs of interest income
    • Fee income: direct and interchange
    • Overall effect of costs on profitability
    READ LESS ›
    Download Resource ›
     

Trending Stories

  1. After 31 Years, Michigan One’s CEO to Retire; New Leadership Announced

  2. Proposed Black-Led Credit Union Gets New Name

  3. How Does Your Credit Union Stack Up to Growing BNPL Competition?

  4. Florida Credit Union Plans 2023 Purchase of Florida Bank

  5. Gen Z Is Up for Grabs

 

Resources

  • Case Study: Water & Power Community Credit Union is Reaching Its Loan Goals with AI

    Case Study: Water & Power Community Credit Union is Reaching Its Loan Goals with AI

    From Upstart

    Download this case study to learn how WPCCU quickly put excess deposits to work while expanding its reach to new members and territories.

    Download Resource ›

  • 6 Unique Ways for Credit Unions to Increase Profitability Despite Market Headwinds

    6 Unique Ways for Credit Unions to Increase Profitability Despite Market Headwinds

    From Mortgage Capital Trading

    The mortgage market has seen exceptional fluctuations over the past few years. Despite current headwinds, download this white paper and learn how your credit union can maximize profit and manage risk by improving every step in your loan sale process.

    Download Resource ›

  • The Dummy Handbook on Machine Learning for Fraud Detection

    The Dummy Handbook on Machine Learning for Fraud Detection

    From DataVisor

    This handbook provides an overview of the different types of machine learning (ML), and how best to use them to detect and prevent fraud.

    Download Resource ›

  • Buy Local Spend Local: Drive Membership & Increase Income

    Buy Local Spend Local: Drive Membership & Increase Income

    From Canidae, LLC

    Attracting new members and deepening current member relationships is top of mind for credit unions, but finding ways to do so can feel overwhelming. Download this white paper to learn how your credit union can achieve both with the Buy Local Spend Local program and how your CU can benefit from it.

    Download Resource ›

  • How Credit Unions Can Embrace a New Service Model for the Digital World

    How Credit Unions Can Embrace a New Service Model for the Digital World

    From Salesforce, Inc.

    With only 27% of customers saying that the financial services industry provides great customer service, credit unions have an opportunity to improve customer experiences by modernizing their service models.

    Download Resource ›

  • Measuring the Distribution of Members by Share Balance

    Measuring the Distribution of Members by Share Balance

    From Arkatechture

    Static, manual systems prevent credit unions from analyzing key metrics on a regular basis, resulting in lost productivity and an inability to make improvements that would mature departments. Download this case study and learn how your credit union can become data-driven to achieve next-level results.

    Download Resource ›

  • The Comprehensive Guide to Credit Union Data Analytics

    The Comprehensive Guide to Credit Union Data Analytics

    From Arkatechture

    Download this guide to learn how your credit union can harness, utilize and optimize data to improve efficiency, reduce costs and boost your bottom line.

    Download Resource ›

  • Co-op CU Growth Outlook: Bridging Member Needs and Payments Strategy to Deepen Trust

    Co-op CU Growth Outlook: Bridging Member Needs and Payments Strategy to Deepen Trust

    From Co-op Solutions

    Delivering the right products and services to meet daily needs now rivals data protection, security and personal relationship as the most important factor when trusting a financial institution. Download this white paper and learn about a member-centric roadmap for credit union success that creates transparency and helps members take control of their own financial lives.

    Download Resource ›

  • Onboarding Is the Foundation of Digital Transformation

    Onboarding Is the Foundation of Digital Transformation

    From Salesforce, Inc.

    Onboarding represents a critical point in the member journey, especially for business clients. Learn how to reimagine your onboarding process, making it more efficient, consistent, and more personalized to member needs.

    Download Resource ›

  • How Your Credit Union Can Select a Strong Provider for Merchant Services

    How Your Credit Union Can Select a Strong Provider for Merchant Services

    From Elan Financial Services

    To meet the expectation of customers, small businesses want to offer services such as mobile app payment processing, text-to-pay, and invoicing, and need a trusted provider to make it happen. What better partner than their credit union?

    Download Resource ›

  • Get Future Ready With a Strong Technology Offense

    Get Future Ready With a Strong Technology Offense

    From Fiserv

    Download this white paper to learn how modern technology is helping credit unions pivot quickly to match the ever-changing market.

    Download Resource ›

  • The Double Edged Sword of Mobile Banking

    The Double Edged Sword of Mobile Banking

    From NICE Actimize

    As credit unions consider how to secure the mobile channel, they must start with an important premise: the device has been compromised.

    Download Resource ›

  • The Links Between MBS Markets & Loan Prices

    The Links Between MBS Markets & Loan Prices

    From Mortgage Capital Trading

    In capital markets, there are several pervasive misconceptions about how mortgage pricing is created and what lenders are offering borrowers. This white paper explores the relationship between consumer loan pricing and capital market conditions, addresses common misconceptions, and illustrates the processes involved in generating consumer loan offerings and intermediate loan prices.

    Download Resource ›

  • Three Factors to Consider When Building Your Credit Card Product Strategy

    Three Factors to Consider When Building Your Credit Card Product Strategy

    From Elan Financial Services

    Credit unions should focus on their product, experience, and innovation while leveraging their established brands and market presence. Learn how to create the best solutions to serve your members within various communities.

    Download Resource ›

  • Understanding and Preparing for Changes in the Mortgage Market

    Understanding and Preparing for Changes in the Mortgage Market

    From Mortgage Capital Trading

    Interest rates, origination volume, and profit margins are constantly shifting based on a variety of factors and most lenders react (rather than act) to short term changes in the environment. It is best to act decisively and in a calculated fashion. This white paper outlines a simplified model illustrating mortgage market stages and how lenders can set a foundation of resilience to changing markets.

    Download Resource ›

  • The Convenience Catalyst: How Consumer Experience Features Drive Credit Card Usage

    The Convenience Catalyst: How Consumer Experience Features Drive Credit Card Usage

    From Elan Financial Services

    Consumer credit card usage typically ebbs and flows in tandem with national economic cycles, yet recent research has revealed another key component of modern consumer payment choices: customer experience features. Download this report to learn more.

    Download Resource ›

  • How a $2B Credit Union is Using AI to Drive Loan Growth

    How a $2B Credit Union is Using AI to Drive Loan Growth

    From Upstart

    Abound Credit Union identified a unique opportunity to grow personal lending. Discover how Abound is expanding access to affordable credit in the communities it serves while delivering a best-in-class, all-digital experience for its members.

    Download Resource ›

  • Strategies for Credit Unions to Combat Margin Compression

    Strategies for Credit Unions to Combat Margin Compression

    From Mortgage Capital Trading

    As mortgage rates begin to rise and origination volume drops, you may be wondering about best practices for dealing with tightening margins. Download this white paper and learn how to mitigate margin compression in 2022.

    Download Resource ›

  • Case Study: How to Leverage Technology for Greater Loan Sales Profitability

    Case Study: How to Leverage Technology for Greater Loan Sales Profitability

    From Mortgage Capital Trading

    This case study outlines a recent example of a mortgage company leveraging award-winning technology to increase loan sales efficiency. Learn how you can drive profitability and minimize operational risk while providing a seamless and pleasurable mortgage experience for your members.

    Download Resource ›

  • The Multifront War on Cyber-Fraud: Protecting Your Members and Credit Union

    The Multifront War on Cyber-Fraud: Protecting Your Members and Credit Union

    From Opentext

    Cyber fraud is a leading concern for credit unions and is expected to grow worse in the coming years. Download this white paper to explore the most pressing threats and learn how your CU can build a multi-layered approach to cyber-resilience.

    Download Resource ›

  • How Credit Unions Can Benefit Members Through Investor Set Optimization

    How Credit Unions Can Benefit Members Through Investor Set Optimization

    From Mortgage Capital Trading

    With increases in mortgage pricing granularity over the last couple years, it may be time to consider looking at going beyond your current investor(s) to do right by your members. There are many key factors to consider when optimizing your investor set. This whitepaper shows you how to quantify where to deliver your production, audit your investor base, and optimize your investor set.

    Download Resource ›

  • Evaluating a Credit Card Program's Profitability: Fee vs. Interest Income

    Evaluating a Credit Card Program's Profitability: Fee vs. Interest Income

    From Elan Financial Services

    What are the potential hidden costs associated with running a credit card program and how can your credit union make more informed decisions when considering whether to insource or outsource a credit card program?

    Download Resource ›

Browse More Resources →

Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now
Join Credit Union Times
Credit Union Times
Follow Us On fb tw li
  • About Credit Union Times
  • Contact Us
  • Site Map
  • Advertise With Us
  • Terms of Service
  • Privacy Policy
  • Terms of Service
  • Privacy Policy

alm.comCopyright © 2022 ALM Global, LLC. All Rights Reserved.