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Community/People News

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CU Times reports on community and people news highlighting executive staff changes and the important community news happening in the credit union industry.

  • News

    SECU & Foundation Give $5 Million to Urban Park Development

    Michael Ogden | January 27, 2023

    It's the largest combined gift to one organization in the history of the CU and Foundation.

  • News

    3 New WFCU Grants Fulfill Areas of Need for Ukrainian CUs

    Natasha Chilingerian | January 26, 2023

    The Worldwide Foundation for Credit Unions awards $355,000 to help pay for power, operations and lost loan interest.

  • Career Moves

    Professionals Advance at 3 CUs, Co-op Solutions & Corelation

    Natasha Chilingerian | January 26, 2023

    In addition, the National Credit Union Foundation appoints new board members.

  • News

    Partnership Supports a New Class of CU Member Service Specialists

    Natasha Chilingerian | January 25, 2023

    The Southeastern League and Generation USA team up with Envision CU to educate aspiring frontline CU employees.

  • Career Moves

    8 Professionals Move Into New Credit Union Roles

    Natasha Chilingerian | January 24, 2023

    Plus, a CEO retires after 40 years in the industry and the CUSO Aux announces numerous promotions.

  • Career Moves

    7 Executives Advance Their Careers at 4 Credit Unions

    Natasha Chilingerian | January 19, 2023

    Board appointments are also announced by Origence and the Dakota Credit Union Association.

  • Career Moves

    9 Credit Unions Announce Hires, Promotions & Honors

    Natasha Chilingerian | January 17, 2023

    Plus, CUNA hires Clement Abonyi Jr., former chief of staff for Maxine Waters, as director of advocacy.

  • News

    Columbia Credit Union Appoints Interim CEO

    Peter Strozniak | January 13, 2023

    Linsdey Salvestrin takes over the helm after the retirement of Steve Kenny.

  • News

    Credit Unions Support the Arts, Food Banks & the Homeless

    Natasha Chilingerian | January 13, 2023

    Plus, a lucky CU member receives $10,000 in a giveaway and an Oregon CU gives over $62,000 to United Way.

  • News

    Two Women Named to Take Over Billion-Dollar CUs in the West

    Peter Strozniak | January 12, 2023

    FirstLight FCU names Margie Salazar CEO and Amy Hysell moves to the corner office at Arizona Financial CU.

Load More Stories

Trending Stories

  1. The Many Reasons Seattle CU Decided to Close Some Branches

  2. Professionals Advance at 3 CUs, Co-op Solutions & Corelation

  3. NCUA Board Extends 18% Interest Rate Ceiling

  4. Representatives Introduce Legislation Again to Modernize CU Boards

  5. Partnership Supports a New Class of CU Member Service Specialists

Resources

  • 6 Signs It's Time to Modernize Your Credit Union's Call Center

    6 Signs It's Time to Modernize Your Credit Union's Call Center

    From GLIA

    A vast number of credit unions still rely on legacy telephone systems that are siloed and disconnected from their digital channels and the modern banking experience members expect. This white paper explores how to bring your CU’s phone experience into the modern age.

    Download Resource ›

  • Powering Member-Led Growth for Credit Unions with Refer-a-Friend Programs

    Powering Member-Led Growth for Credit Unions with Refer-a-Friend Programs

    From Extole, Inc.

    Member quality has never been more important for credit unions. New members acquired through referral tend to be the highest quality members you can reach. Download this white paper to learn best practices for delivering unique referral experiences that drive growth.

    Download Resource ›

  • Case Study: How a Digitally-Savvy Credit Union Grew Loans and Members with AI

    Case Study: How a Digitally-Savvy Credit Union Grew Loans and Members with AI

    From Upstart

    Download this case study to learn how Sharonview Federal Credit Union was able to obtain 1,500 new members who meet their credit risk requirements while delivering a best-in-class, all-digital experience.

    Download Resource ›

  • Building the New Member-Centricity: A Blueprint for Credit Union Leaders

    Building the New Member-Centricity: A Blueprint for Credit Union Leaders

    From Co-op Solutions

    This leadership guide outlines practical and actionable steps to help your credit union future proof its business model for generations to come by overcoming the most pressing challenges and meeting new member preferences.

    Download Resource ›

  • Retaining Customers Throughout Technology Upgrades & Conversions

    Retaining Customers Throughout Technology Upgrades & Conversions

    From GLIA

    Upgrades, modifications or conversions to your credit union’s digital capabilities shouldn’t adversely affect your members. Ensuring that digital customer service is in place before updates provides a familiar way to support users. Download this white paper and learn how to overcome pitfalls and challenges during your technology changes.

    Download Resource ›

  • Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members

    Think Beyond Credit Score: How Credit Unions Can Grow and Engage Members

    From Elan Credit Card

    A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.

    Download Resource ›

  • Personator - Identity Verification & Enrichment

    Personator - Identity Verification & Enrichment

    From Melissa

    Top-performing credit unions need high-speed, rigorous identity resolution to meet compliance requirements and fraud prevention initiatives.Download this solution overview and learn how Personator works in real-time to reduce risk, ensure compliance, and speed up onboarding, all while providing a seamless member experience and easily integrating into your existing systems.

    Download Resource ›

  • How to Achieve Personalized Digital Banking: Powered by AI and Machine Learning

    How to Achieve Personalized Digital Banking: Powered by AI and Machine Learning

    From Alogent

    Just as you’d recognize a loyal member when they walk into the branch, your digital banking platform should express the same familiarity as a friendly face. Download this eBook and learn how to bring a human touch to your digital member experiences in order to build member trust and loyalty.

    Download Resource ›

  • Future Proof Your Digital Channels: NXT Level Optimization in Digital Banking

    Future Proof Your Digital Channels: NXT Level Optimization in Digital Banking

    From Alogent

    Credit unions have reached a fork in the road and find themselves pondering the same question -- does our digital banking solution still meet market needs, or is it time to consider an upgrade? Download this eBook to find out how your credit union can continue to meet member expectations.

    Download Resource ›

  • Hedging 101 for Credit Unions

    Hedging 101 for Credit Unions

    From Mortgage Capital Trading

    If done correctly, hedging can help diversify profitability strategies and produce a greater return over time. This white paper reviews information about moving to mandatory, the strategy of hedging, and how to identify if it is the best option for a credit union to use when selling on the secondary market.

    Download Resource ›

  • 3 Stages of Data Quality Assessments: A Methodology for Success

    3 Stages of Data Quality Assessments: A Methodology for Success

    From Melissa

    Data is the crux of a successful business, but data integrity issues make managing member information extremely challenging. Download this guide and learn 3 steps to conduct data quality assessments that can ensure your credit union makes the best use of data.

    Download Resource ›

Browse More Resources →

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