December 23 2020

December 21, 2020

Issue Gallery

Analysis

Credit Union Fraud Falls in 2020

Credit union internal fraud cases substantially decline in 2020, presumably because of COVID.

Feature

Trade Leaders Reflect on Trump

David Baumann | December 21, 2020

CU trade leadership believes credit unions have had a successful four years under the Trump Administration.

Editors\\\' Columns

How It Started; How It Ended

Natasha Chilingerian | December 21, 2020

Don't forget to reflect on what the year 2020 taught you. Then, feel free to give it the finger.

'Buenos Noches' 2020

Michael Ogden | December 17, 2020

We've all lost something or someone this year, and won't look back on 2020 with any real fondness.

Focus Report: Hindsight Is 2020

Credit Unions Defy Low-Income Forecasts in 2020

Jim DuPlessis | December 21, 2020

Credit union income was better than forecast this year; however, the economy might be headed into a double-dip recession.

Credit Unions & Automotive Finance: What's Next in the Somewhat New Normal

Mark Chandler | December 21, 2020

Auto financing will be a strong and consistent player going forward - a part of the business CUs will continue to count on.

Big Players Still Dominate Core Provider Market, but Disruptors Lurk

Will Hunt | December 21, 2020

This year, core technology has played an even more crucial role in responding to new imperatives brought forth by the pandemic.

Market Share Overview: Who's Providing Credit Union Core Systems in 2020?

Natasha Chilingerian & timschafer | December 21, 2020

Fiserv, Symitar, Corelation and FedComp are some of 2020's winners in the race for CU industry market share, Callahan reports.

Shift Happens

Mark Meyer | December 21, 2020

While this year's shifts have proven to be a pain, they have also given us a chance to actively listen, learn and reassess.

Guest Opinion

Don't Just Respond to Consumer Expectations – Lead Them

Omar Jordan | December 21, 2020

Ask yourself: If a member never steps foot in a branch, will they still feel "wowed?"

Community News

CUs Award Cars, Grocery Gift Cards & School Supply Money

Natasha Chilingerian | December 11, 2020

Plus, CUs support breast cancer treatment, mental health resources and needy families on Thanksgiving.

People

7 CUs Celebrate New Hires, Promotions & a Retirement

Natasha Chilingerian | December 14, 2020

Plus, Filene Research Institute and the Dakota Credit Union Association hire new executives.