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MONTPELIER, Vt. - Joseph G. Bergeron, president of the Vermont Credit Union League, has been elected to a three-year term to serve as the District 1, Class D representative of the CUNA Board of Directors. District 1 encompasses all the New England states, New Jersey, New York, Pennsylvania and Puerto...
FLORISSANT, Mo. - St. Louis Community Credit Union has recently held an open house for its Florissant branch located across from Christian Hospital Northwest. According to St. Louis CCU Senior Vice President of Marketing/Business Development Skip Brown, with many area resident members asking for a branch closer to their homes...
RIVERSIDE, Calif. - Riverside County's Credit Union Senior Vice President of Marketing/Business Development Ricki McManuis is one of six women named as the YWCA of Riverside County's Women of Achievement. According to YWCA of Riverside County Board President Carol Greene, the women embody the mission of the YWCA-to empower women...
Security Service Federal Credit Union, San Antonio, Volunteer Director Gwen Sweeney has died at the age 67. Sweeney served 13 years on the SSFCU Board of Directors as a board member, a board secretary and 2nd vice chairman. She began as a volunteer with the credit union shortly after retiring...
LYNCHBURG, Va. - VACORP broke ground on its new 9,000 square-foot corporate headquarters last week here. The new headquarters will be ready in the first quarter of next year and it marks one of many changes VACORP CEO Jim Hansen has brought to the corporate since arriving last year. Hansen...
PASADENA, Calif. - The venerable Dick Johnson is back with an official credit union role. Johnson is now serving as a director for the $2.7 billion Wescom CU. Johnson, the longtime CEO of WesCorp who retired in 2002, is filling a vacancy left by a Wescom board member who retired...
NASSAU, Bahamas - The World Council of Credit Union is expecting more than 1,000 people to show up at its 7th International Credit Union Leadership Institute and Annual General Meeting, being held this week at the Atlantis Resort on Paradise Island, Aug. 1-4. WOCCU had initially expected 800 attendees. Registrants...
SACRAMENTO, Calif. - In this era of rampant identity theft, the last thing a credit union wants is for its member data to fall into the wrong hands. That's what potentially could have happened recently when a well-known credit union marketing firm had one of its computers stolen that contained...
ALEXANDRIA, Va. - NCUA Chairman JoAnn Johnson announced that the agency would be holding the second in a series of Access Across America Economic Empowerment Summits in Albuquerque, New Mexico on Sept. 13. "The summit will bring together the public and private sectors to discuss the important issues of economic...
ALEXANDRIA, Va. - Though NCUA has only approved eight TIP-trade, industry, or profession-charters since their inception last year, the pace appears to be increasing. NCUA's regions approved four TIPs last year and the same so far in 2004. As of the end of June, according to NCUA's Insurance Report of...
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From Elan Credit Card
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Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Upstart
Uncover the journey of a Montana-based credit union as it navigates economic fluctuations, breaks traditional branch boundaries, and achieves efficient loan growth through a strategic partnership with a cutting-edge financial solution.
Download ResourceFrom Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download ResourceFrom GLIA
When it comes to your credit union’s contact center, Intelligent Virtual Assistants (IVAs) are essential but incomplete solutions for managing volume. Discover how to integrate IVAs into a broader digital member service strategy for maximum efficiency.
Download ResourceFrom Alacriti
Tap into the potential of real-time payments for small and medium-sized businesses (SMBs) and corporations. Discover insights and strategies on adoption rates, and opportunities for your credit union in this comprehensive report.
Download ResourceFrom Alacriti
Electronic Bill Presentment and Payment (EBPP) offers credit unions a number of benefits. Discover how to enhance member satisfaction, streamline payment processes, and more in this webinar brief.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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