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While many marketers value the cost-effectiveness of e-mail marketing, it's still not as utilized as direct mail and other forms of marketing. The following charts reveal some interesting developments with e-mail marketing, specifically that e-mail marketing budgets may be on the rise and it is becoming more mainstream. The survey...

From envigorated disaster recovery plans to standards, standards, and more standards, the credit union technology scene is evolving every day. Read all about it on pages 18-30.

RIVERDALE, Utah - Seeking to reduce call center costs and free up staff hours handling routine member calls, America First Credit Union here will debut next month a voice recognition product used by some large U.S. banks and brokerage firms. The $2.3 billion America First, largest in Utah, said it...

SOPOT, Poland - Credit unions are only 10 years old in Poland, but they have made great progress in that relatively short space of time and given them many reasons to celebrate their decade of achievement both nationally and internationally. Several positive steps have been taken over the last few...

MADISON, Wis. - State Employees Credit Union in Lansing, Michigan is the first credit union to install CUNA Network Services' Managed Intrusion Detection Service. The Managed Intrusion Detection Service monitors credit union traffic for potential threats and prevents attacks or misuse from damaging critical online information resources. It is a...

PLEASANTON, Calif. - Forget APIs, ULTRADATA said it has gone straight to the most accepted standards to open up its system. While the ULTRADATA host processing engine has long been open from a hardware standpoint, customer demand forced its hand to open up the core system to third-party applications. It...