October 10 2018

October 05, 2018

Gen Z Ready for the Spotlight

Many credit unions, already weary from the pursuit of millennials, may not have the energy or resources to go after Gen Z.

Features

Pot Credit Union No Closer to Opening Date

Peter Strozniak | October 05, 2018

The credit union has run into two major roadblocks from the NCUA.

Unveiled With Tahira Hayes

General, People & Community Submissions: A Refresher Course

Tahira Hayes | October 05, 2018

A few general reminders for sending press releases, specifically submissions for the People and Community columns,

Editor\'s Column

Should We Hard Delete Facebook?

Michael Ogden | October 04, 2018

If the co-founders of Instagram aren't comfortable with Facebook, should you be?

Focus Report

Rapid Financial Technology Evolution Challenges Credit Unions

Roy Urrico | October 05, 2018

In the first of a two-part series, six experts discuss how credit unions can deliver a frictionless member experience.

Branch Population Holds Steady While Productivity Rises

Aman Johal | October 05, 2018

Advances in staff and technology utilization are driving the ability to serve more members per location, and the numbers show it.

4 Convenience Killers That Will Bury Your Mobile Strategy

Gene Pranger | October 05, 2018

Eliminating digital friction can help CUs compete head-to-head with institutions 100 times their asset size.

Righting Course: The Credit Union Fix for AI's Unintended Consequences

Elry Armaza | October 05, 2018

Harness the power of AI to advance member-centered values of credit unions.

Credit Unions See Gains in Number of Branches & Branch Business: Callahan

Natasha Chilingerian & timschafer | October 05, 2018

Check out the latest data from Callahan & Associates, which proves an increase in productivity at CU branches worldwide.

Guest Opinion

How the Martech Stack Lacks Impact in the Credit Union Industry

Eric V. Holtzclaw | October 05, 2018

Rather than serving the member, martech advancements have caused more distractions to CU industry marketers.

Community News

CUs Step Up for the Homeless & People With Medical Needs

Tahira Hayes | September 28, 2018

A meal delivery initiative for victims of the natural gas explosions and a bed-building project are among this week's community news items.

People

6 Credit Unions Announce Employee Moves

Tahira Hayes | October 01, 2018

Credit unions, ACUMA and CUSO Financial Services reveal People news this week.