March 23 2022
March 21, 2022
Feature
Advia CU's soon-to-retire CEO discusses why CUs still have a messaging problem and more in a 45-minute interview.
Editors’ Columns
The Summit FCU's Virtual Branch is a great example of members' increased comfort with digital channels, but physical branches remain important.
Donating directly to the Ukrainian Credit Union Displacement Fund can provide the most direct, effective and timely help.
Focus Report: Branch Strategies
LSCU subsidiary LEVERAGE partners with The Element Group to help credit unions upgrade their branches.
Prioritize member relationships and continue to generate revenue while mitigating risk.
Refine strategies and investments around member engagement, acquisition, experience and revenue to remain relevant.
Is your CU expanding your connection to digital community, or are you relegating yourself to legacy strategies and priorities?
Guest opinion
Lenders and document providers should watch these three banking trends in 2022 and beyond.
Community News
Wildfire victims, pets in need and young female professionals are among the groups to benefit from CUs' generosity.
People
Ten credit unions, HomeAdvantage and leagues in California, Nevada and Maine share People news this week.
Trending Stories
- 1PenFed's Q4 Loss Widens to $98 Million
- 2Five Illinois Credit Unions Announce Proposed Plans to Merge
- 3Hundreds of Thousands Stolen in Fake ID Scam at Florida CU
- 4New Execs, Board Members Welcomed at RCU, Unitus Community & Georgia United
- 5Prosecutor Credits Ohio Credit Union & Police for Catching Elderly Fraud Scheme
{
"data": {
"slug": "march-23-2022",
"title": "March 23 2022",
"type": "issue",
"packageUrl": "",
"summary": "",
"cssFile": "",
"imageUrl": "//www.almcms.com/contrib/content/uploads/sites/292/2022/03/Cover-1.jpg",
"mediaUrl": "",
"blurb": "",
"articles": [
{
"uri": "/2022/03/21/members-want-it-all/",
"title": "Members Want It All",
"summary": "Even as members adopt digital banking during the pandemic, branches remain very important.",
"byline": "Peter Strozniak",
"kicker": "Best Practices",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "1505",
"timeToRead": "8 minute",
"readtime": "8",
"authors": [
{
"webUrl": "/author/profile/peter-strozniak/",
"name": "Peter Strozniak"
}
],
"kickerNode": [
{
"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_275810616.jpg",
"width": "584",
"height": "360"
}
},
{
"uri": "/2022/03/21/cheryl-deboer-climbs-from-bottom-to-top/",
"title": "Cheryl DeBoer Climbs From Bottom to Top",
"summary": "Advia CU's soon-to-retire CEO discusses why CUs still have a messaging problem and more in a 45-minute interview.",
"byline": "Michael Ogden",
"kicker": "Q&A",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "1519",
"timeToRead": "8 minute",
"readtime": "8",
"authors": [
{
"webUrl": "/author/profile/michael-ogden/",
"name": "Michael Ogden"
}
],
"kickerNode": [
{
"uri": "/q-and-a/",
"sectionName": "Q&A"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/Cheryl-DeBoer.jpg",
"width": "1050",
"height": "1313"
}
},
{
"uri": "/2022/03/21/2022-branches-defined-by-choices-changes-video-chats/",
"title": "2022 Branches Defined by Choices, Changes & Video Chats",
"summary": "The Summit FCU's Virtual Branch is a great example of members' increased comfort with digital channels, but physical branches remain important.",
"byline": "Natasha Chilingerian",
"kicker": "Editor's Letter",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "1106",
"timeToRead": "6 minute",
"readtime": "6",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/editors-letter/",
"sectionName": "Editor's Letter"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_241385828.jpg",
"width": "3333",
"height": "2500"
}
},
{
"uri": "/2022/03/17/we-need-more-credit-unions-involved-in-ukraine-efforts/",
"title": "We Need More Credit Unions Involved in Ukraine Efforts",
"summary": "Donating directly to the Ukrainian Credit Union Displacement Fund can provide the most direct, effective and timely help.",
"byline": "Michael Ogden",
"kicker": "Editor's Letter",
"tags": [],
"prettyDate": "March 17, 2022",
"wordcount": "1317",
"timeToRead": "7 minute",
"readtime": "7",
"authors": [
{
"webUrl": "/author/profile/michael-ogden/",
"name": "Michael Ogden"
}
],
"kickerNode": [
{
"uri": "/editors-letter/",
"sectionName": "Editor's Letter"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/ukraine-invasion-protest-e1647452604587.jpeg",
"width": "650",
"height": "433"
}
},
{
"uri": "/2022/03/21/transforming-spaces-to-meet-evolving-member-needs/",
"title": "Transforming Spaces to Meet Evolving Member Needs",
"summary": "LSCU subsidiary LEVERAGE partners with The Element Group to help credit unions upgrade their branches.",
"byline": "Natasha Chilingerian",
"kicker": "Best Practices",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "1747",
"timeToRead": "9 minute",
"readtime": "9",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/Hawaii-State-branch2.jpg",
"width": "2400",
"height": "1800"
}
},
{
"uri": "/2022/03/21/staying-competitive-5-strategic-priorities/",
"title": "Staying Competitive: 5 Strategic Priorities",
"summary": "Prioritize member relationships and continue to generate revenue while mitigating risk.",
"byline": "Traci Mottweiler",
"kicker": "Expert Opinion",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "766",
"timeToRead": "4 minute",
"readtime": "4",
"authors": [
{
"webUrl": "/author/profile/traci-mottweiler/",
"name": "Traci Mottweiler"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_169379965.jpg",
"width": "1200",
"height": "800"
}
},
{
"uri": "/2022/03/21/the-role-of-the-banker-in-an-omni-delivery-environment/",
"title": "The Role of the Banker in an Omni-Delivery Environment",
"summary": "Refine strategies and investments around member engagement, acquisition, experience and revenue to remain relevant.",
"byline": "Todd Robertson",
"kicker": "Expert Opinion",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "906",
"timeToRead": "5 minute",
"readtime": "5",
"authors": [
{
"webUrl": "/author/profile/todd-robertson/",
"name": "Todd Robertson"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_201677961.jpg",
"width": "2396",
"height": "1671"
}
},
{
"uri": "/2022/03/21/leveraging-the-digital-divergence-of-community/",
"title": "Leveraging the Digital Divergence of Community",
"summary": "Is your CU expanding your connection to digital community, or are you relegating yourself to legacy strategies and priorities?",
"byline": "Jessica Fongemie",
"kicker": "Expert Opinion",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "906",
"timeToRead": "5 minute",
"readtime": "5",
"authors": [
{
"webUrl": "/author/profile/jessica-fongemie/",
"name": "Jessica Fongemie"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_285707001.jpg",
"width": "1200",
"height": "800"
}
},
{
"uri": "/2022/03/21/strategies-for-becoming-consumers-first-choice/",
"title": "Strategies for Becoming Consumers' First Choice",
"summary": "Lenders and document providers should watch these three banking trends in 2022 and beyond.",
"byline": "Chris Appie and Dave Buerger",
"kicker": "Expert Opinion",
"tags": [],
"prettyDate": "March 21, 2022",
"wordcount": "928",
"timeToRead": "5 minute",
"readtime": "5",
"authors": [
{
"webUrl": "/author/profile/chris-appie/",
"name": "Chris Appie"
},
{
"webUrl": "/author/profile/dave-buerger/",
"name": "Dave Buerger"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2019/06/mobile-banking-devices-e1559571665729.jpg",
"width": "620",
"height": "373"
}
},
{
"uri": "/2022/03/11/cus-step-up-to-donate-time-funds-to-charitable-organizations/",
"title": "CUs Step Up to Donate Time & Funds to Charitable Organizations",
"summary": "Wildfire victims, pets in need and young female professionals are among the groups to benefit from CUs' generosity.",
"byline": "Natasha Chilingerian",
"kicker": "News",
"tags": [],
"prettyDate": "March 11, 2022",
"wordcount": "623",
"timeToRead": "4 minute",
"readtime": "4",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/Ascend-FCU-e1646863680735.jpg",
"width": "650",
"height": "433"
}
},
{
"uri": "/2022/03/14/cu-movement-hires-promotions-honors-continue/",
"title": "CU Movement Hires, Promotions & Honors Continue",
"summary": "Ten credit unions, HomeAdvantage and leagues in California, Nevada and Maine share People news this week.",
"byline": "Natasha Chilingerian",
"kicker": "Career Moves",
"tags": [],
"prettyDate": "March 14, 2022",
"wordcount": "1862",
"timeToRead": "10 minute",
"readtime": "10",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/career-moves/",
"sectionName": "Career Moves"
}
],
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2021/12/applause-hands-clapping-e1638993043469.jpeg",
"width": "650",
"height": "406"
}
}
],
"navigations": [
{
"name": "Cover Story",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/21/members-want-it-all/",
"title": "Members Want It All",
"byline": "Peter Strozniak",
"kicker": "Best Practices",
"summary": "Even as members adopt digital banking during the pandemic, branches remain very important.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/peter-strozniak/",
"name": "Peter Strozniak"
}
],
"kickerNode": [
{
"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"readtime": "8",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_275810616.jpg",
"width": "584",
"height": "360"
}
}
]
},
{
"name": "Feature",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/21/cheryl-deboer-climbs-from-bottom-to-top/",
"title": "Cheryl DeBoer Climbs From Bottom to Top",
"byline": "Michael Ogden",
"kicker": "Q&A",
"summary": "Advia CU's soon-to-retire CEO discusses why CUs still have a messaging problem and more in a 45-minute interview.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/michael-ogden/",
"name": "Michael Ogden"
}
],
"kickerNode": [
{
"uri": "/q-and-a/",
"sectionName": "Q&A"
}
],
"readtime": "8",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/Cheryl-DeBoer.jpg",
"width": "1050",
"height": "1313"
}
}
]
},
{
"name": "Editors’ Columns",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/21/2022-branches-defined-by-choices-changes-video-chats/",
"title": "2022 Branches Defined by Choices, Changes & Video Chats",
"byline": "Natasha Chilingerian",
"kicker": "Editor's Letter",
"summary": "The Summit FCU's Virtual Branch is a great example of members' increased comfort with digital channels, but physical branches remain important.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/editors-letter/",
"sectionName": "Editor's Letter"
}
],
"readtime": "6",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_241385828.jpg",
"width": "3333",
"height": "2500"
}
},
{
"uri": "/2022/03/17/we-need-more-credit-unions-involved-in-ukraine-efforts/",
"title": "We Need More Credit Unions Involved in Ukraine Efforts",
"byline": "Michael Ogden",
"kicker": "Editor's Letter",
"summary": "Donating directly to the Ukrainian Credit Union Displacement Fund can provide the most direct, effective and timely help.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/michael-ogden/",
"name": "Michael Ogden"
}
],
"kickerNode": [
{
"uri": "/editors-letter/",
"sectionName": "Editor's Letter"
}
],
"readtime": "7",
"prettyDate": "March 17, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/ukraine-invasion-protest-e1647452604587.jpeg",
"width": "650",
"height": "433"
}
}
]
},
{
"name": "Focus Report: Branch Strategies",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/21/transforming-spaces-to-meet-evolving-member-needs/",
"title": "Transforming Spaces to Meet Evolving Member Needs",
"byline": "Natasha Chilingerian",
"kicker": "Best Practices",
"summary": "LSCU subsidiary LEVERAGE partners with The Element Group to help credit unions upgrade their branches.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"readtime": "9",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/Hawaii-State-branch2.jpg",
"width": "2400",
"height": "1800"
}
},
{
"uri": "/2022/03/21/staying-competitive-5-strategic-priorities/",
"title": "Staying Competitive: 5 Strategic Priorities",
"byline": "Traci Mottweiler",
"kicker": "Expert Opinion",
"summary": "Prioritize member relationships and continue to generate revenue while mitigating risk.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/traci-mottweiler/",
"name": "Traci Mottweiler"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"readtime": "4",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_169379965.jpg",
"width": "1200",
"height": "800"
}
},
{
"uri": "/2022/03/21/the-role-of-the-banker-in-an-omni-delivery-environment/",
"title": "The Role of the Banker in an Omni-Delivery Environment",
"byline": "Todd Robertson",
"kicker": "Expert Opinion",
"summary": "Refine strategies and investments around member engagement, acquisition, experience and revenue to remain relevant.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/todd-robertson/",
"name": "Todd Robertson"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"readtime": "5",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_201677961.jpg",
"width": "2396",
"height": "1671"
}
},
{
"uri": "/2022/03/21/leveraging-the-digital-divergence-of-community/",
"title": "Leveraging the Digital Divergence of Community",
"byline": "Jessica Fongemie",
"kicker": "Expert Opinion",
"summary": "Is your CU expanding your connection to digital community, or are you relegating yourself to legacy strategies and priorities?",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/jessica-fongemie/",
"name": "Jessica Fongemie"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"readtime": "5",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/AdobeStock_285707001.jpg",
"width": "1200",
"height": "800"
}
}
]
},
{
"name": "Guest opinion",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/21/strategies-for-becoming-consumers-first-choice/",
"title": "Strategies for Becoming Consumers' First Choice",
"byline": "Chris Appie and Dave Buerger",
"kicker": "Expert Opinion",
"summary": "Lenders and document providers should watch these three banking trends in 2022 and beyond.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/chris-appie/",
"name": "Chris Appie"
},
{
"webUrl": "/author/profile/dave-buerger/",
"name": "Dave Buerger"
}
],
"kickerNode": [
{
"uri": "/expert-opinion/",
"sectionName": "Expert Opinion"
}
],
"readtime": "5",
"prettyDate": "March 21, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2019/06/mobile-banking-devices-e1559571665729.jpg",
"width": "620",
"height": "373"
}
}
]
},
{
"name": "Community News ",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/11/cus-step-up-to-donate-time-funds-to-charitable-organizations/",
"title": "CUs Step Up to Donate Time & Funds to Charitable Organizations",
"byline": "Natasha Chilingerian",
"kicker": "News",
"summary": "Wildfire victims, pets in need and young female professionals are among the groups to benefit from CUs' generosity.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/news/",
"sectionName": "News"
}
],
"readtime": "4",
"prettyDate": "March 11, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/03/Ascend-FCU-e1646863680735.jpg",
"width": "650",
"height": "433"
}
}
]
},
{
"name": "People",
"description": "",
"link": "",
"query": "",
"showAll": "",
"searchContents": [
{
"uri": "/2022/03/14/cu-movement-hires-promotions-honors-continue/",
"title": "CU Movement Hires, Promotions & Honors Continue",
"byline": "Natasha Chilingerian",
"kicker": "Career Moves",
"summary": "Ten credit unions, HomeAdvantage and leagues in California, Nevada and Maine share People news this week.",
"isDownload": "false",
"authors": [
{
"webUrl": "/author/profile/natasha-chilingerian/",
"name": "Natasha Chilingerian"
}
],
"kickerNode": [
{
"uri": "/career-moves/",
"sectionName": "Career Moves"
}
],
"readtime": "10",
"prettyDate": "March 14, 2022",
"primaryCategory": {
"channelName": "",
"sectionName": "",
"uri": ""
},
"image": {
"uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2021/12/applause-hands-clapping-e1638993043469.jpeg",
"width": "650",
"height": "406"
}
}
]
}
],
"sponsors": []
}
}