July 14 2021

July 12, 2021

Issue Gallery

Analysis

The Fall of an Empire

Former credit union CEO Gerry Goldenbroit claims the NCUA targeted his credit union for conservatorship.

Feature

Helping Small Credit Unions Survive

Michael Ogden | July 12, 2021

The Carolinas Credit Union League and Foundation launch a new tech grant program for small credit unions.

Editors’ Columns

Star Employee-Seeking Credit Unions: It's Time to Up Your Game

Natasha Chilingerian | July 12, 2021

The old pick-up lines employers have been using aren't going to cut it, because job-seekers are tolerating a lot less these days.

New Credit Union Growth Sprouts After Last Year's Pruning

Michael Ogden | July 08, 2021

The list of new and refurbished CU branches that have opened or are opening soon is at a potential record-level of activity.

Focus Report: Mobile & Digital Banking

Digital Push Leads to Lifts in Lending, Engagement

Natasha Chilingerian | July 12, 2021

CUs that invested in digital tools pre-pandemic take their efforts up a notch, leading to new accounts and stronger relationships.

Solving the Mystery of Online Application Abandonment

Kevin Polinsky | July 12, 2021

Addressing abandonment rates should be considered an immediate, purpose-driven imperative rather than something you may investigate in the future.

Use Technology to Up Your Value Prop

Taylor C. Nelms & Josh Sledge | July 12, 2021

Tough questions reveal the need to view digital transformation as a way to reimagine what is possible in financial services.

Balancing Convenience and Security to Enable Mobile Banking

Sam Bakken | July 12, 2021

Enhance mobile apps to provide user protection while offering members an optimal digital banking experience.

News to Know

Guest Opinion

How Does Leveraging Data Help Serve Members?

Mike Bryan | July 12, 2021

For CUs, data can be used to navigate the road ahead, and make empowered decisions to reduce risk and increase profitability.

Community News

Farming, Bringing Smiles to Kids & Providing Showers: CUs Give Back

Natasha Chilingerian | July 02, 2021

Plus, New Hampshire CUs donate $150,000 to Make-a-Wish and the New York league's Long Island Chapter gives $30,000 to a children's hospital.

People

8 CUs Announce Executive Hires, Promotions & Board Appointments

Natasha Chilingerian | July 06, 2021

Workers CU, Teachers FCU and Wisconsin's Community First CU are among the cooperatives with People news.