April 22 2020

April 17, 2020

Issue Gallery

Analysis

Car Buying Enters New Reality

Experts believe credit unions should expect second-quarter loans to be the worst of 2020.

Features

What's in a (New) Credit Union Name?

Tina Orem | April 17, 2020

Credit union name changes have become popular among credit unions in the last two years.

Crisis Brings Opportunities to Credit Unions

Peter Strozniak | April 17, 2020

Uncovering realistic opportunities may help credit unions not just survive but thrive during the downturn.

Spending Time With ...

Miranda Jones: PenFed's Ranking Recruiter

Tina Orem | April 17, 2020

The former soldier shares her story, what she's learned about recruiting and tips for what other CUs can do to attract top talent.

Editor\'s Column

Everything Has Been Exposed: Time to Call It Out

Michael Ogden | April 16, 2020

Historic barometers are being used to describe what is happening with our economy, CUs and jobs, and it doesn't make sense.

Focus Report

Video Helps Idaho Credit Union Personally Connect to Homebound Member Needs

Roy Urrico | April 17, 2020

Pioneer FCU uses video banking to stay fully connected and transactional with members when branch lobbies are closed.

Engaging With Members and Employees at a Distance

David Oak | April 17, 2020

Achieva CU shares six guidelines for improving your communications efforts during the COVID-19 crisis.

Credit Unions End 2019 With More Branches, FTEs & Operating Expenses: Callahan

Natasha Chilingerian & timschafer | April 17, 2020

See where credit unions ended 2019 in the areas of branch count, growth vs. salaries and hiring, operating expenses and delivery channels.

Retail Delivery Grows in 2019 & Must Adapt in 2020

Aman Johal | April 17, 2020

Operation models and efficiency will change through 2020 as more employees adapt to remote work and branches face a loss in foot traffic.

Community News

CUs Support Food Banks, Restaurants, Students & Essential Employees

Tahira Hayes | April 10, 2020

As the COVID-19 crisis continues to take its toll on communities, CUs contribute over $5.2 million.

People

4 Credit Unions, LenderClose, Neighborhood Mortgage Solutions Hire & Promote

Tahira Hayes | April 13, 2020

CoastHills CU, Tech CU, Corporate Central CU and U.S. Senate FCU reveal People news.