CORVALLIS, Ore. - Credit union data processor Summit Information Systems and Raddon Financial Group have developed a Member Relationship Management (MRM) solution for credit unions. The solution ranks each member's value according to his or her total experience with the credit union including transaction activity, service methods and account balances....

MOUNTLAKE TERRACE, Wash. - Sometimes just a small change can make a big difference. At least that is what the former Washington Credit Union hopes will happen with its new name change to Washington's Credit Union. The $262 million credit union cited its 30% asset growth and three credit unions,...

Fiscal Credit Union, Glendale, Calif., has donated $50 Savings Bonds to 12 winners of the Woodland Hills Chamber of Commerce Children's Art Contest. The winners, students of kindergarten through 6th grade were officially recognized during the Woodland Hills Festival in the Park, where their artwork was exhibited for the enjoyment...

MADISON, Wis. - CUNA's Staff Training and Recognition Program has recently released three new Presidential Series modules. The series of self-paced learning modules include the following: Member Service: Exceeding Expectations lets students discover the key to providing service that exceeds member expectations. They will learn the basics of delivering courteous,...