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HAMPTON, Va. - Langley Federal Credit Union has donated over 60 computers to local non-profit organizations within the past year. Non-profit recipients were selected based on their resource needs. As LFCU upgrades internal systems, area organizations are polled for system requirements. In most cases, computers are donated on a first...
Oregon Metro Federal Credit Union, Eugene, has recently awarded outstanding staff members and volunteers who demonstrated their commitment to Oregon Metro throughout 2001. Serving as positive examples of how to successfully serve each member, the winners are nominated by peers. This year's recipients are as follows: Heather Tucker, Rookie All-Star;...
HOUSTON, Texas - Credit unions that have to turn down auto loan applications from members who are unable to afford loan payments or have damaged credit risk irritating members and losing business. Auto Financial Group, an online provider of residual-based financing products, has come up with a solution that allows...
WINSTON SALEM, N.C. - Where would a credit union be without a staff of talented and hardworking individuals to provide member services? Truliant FCU dedicated an entire day, February 18, to celebrate the spirits of its employees who have not been discouraged by a sluggish economy nor trying times during...
ENGLEWOOD, Colo. & MIDWAY, Utah - Credit union Net banking firm Liberty Cavion and core processor Reed Data, Inc. have partnered to integrate Reed Data's suite of optical imaging and archiving systems with Liberty Cavion's Internet banking solutions. According to Mike Provenzano, Liberty Enterprises Executive Vice President, Internet Applications and...
With tourism down, Hawaii CUs are creatively dealing with the state's economic slump. Pages 88-89.
CU Times Hawaii Correspondent HONOLULU, Hawaii - Despite September 11's terrorist attack on the U.S., and a prolonged economic slump, credit unions in the Aloha State are reasonably healthy. In general, credit unions have sustained growth in the face of the worst economic crisis in the history of Hawaii. While...
Redwood Credit Union, Santa Rosa, Calif. Has named Brett Martinez senior vice president/chief operations officer. Travis Credit Union, Vacaville, Calif., has named Cathy Rios vice president of marketing/product development. Financial 21 Community Credit Union, San Diego, Calif., has named Melinda Collins community relations officer.
Kemba Credit Union, Cincinnati, Ohio, has promoted Daniel Sutton to vice president of finance/chief financial officer. Hopewell Federal Credit Union, Heath, Ohio, has named Marvin D. Oneson chief financial officer.
TOTAWA/DEPTFORD, N.J. - Credit unions can increase their loan portfolios in the midst of the current recession by marketing a variety of refinancing opportunities to members in good standing. This was the key point Robert Hoel made to credit union administrators at two educational sessions held at North Jersey FCU,...
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A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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Enhance your credit union’s security with a comprehensive approach to check fraud mitigation. Discover how built-in capabilities safeguard both your organization and your members.
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Learn how to empower small and medium business (SMB) account holders to address their specific needs, foster growth and attract new business.
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By harnessing the power of data, credit unions can enhance their services, optimize operations, and better serve their members. Here are 9 FAQs and answers about using predictive data.
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As economic experts scrutinize current data and trends, they predict that the path ahead is likely to have its share of obstacles. This white paper outlines strategies to monitor and navigate various risk factors impacting auto financing to better protect your credit union.
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Social media scams, phishing, and telephone-oriented attack delivery are a few of the increasingly sophisticated attack methods by cybercriminals. Learn more about these evolving techniques and how to protect your members.
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Download this white paper and learn how to achieve a consistent user experience, data control, and cost reductions in payments.
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This info brief outlines important considerations and questions your team should take into account when evaluating a digital banking platform.
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Download this white paper and learn how a software development kit (SDK) can help you meet your credit union’s digital banking goals by enabling custom alterations and augmenting an off-the-shelf product to meet specific goals without impacting the base product.
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Download this white paper and learn how to achieve a consistent user experience, data control, and cost reductions in payments.
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Credit unions have reached a fork in the road and find themselves pondering the same question -- does our digital banking solution still meet market needs, or is it time to consider an upgrade? Download this eBook to find out how your credit union can continue to meet member expectations.
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Just as you’d recognize a loyal member when they walk into the branch, your digital banking platform should express the same familiarity as a friendly face. Download this eBook and learn how to bring a human touch to your digital member experiences in order to build member trust and loyalty.
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Everyone talks about a seamless user journey and personalized banking services, but how does that become today’s reality for credit unions rather than just a goal? Download this white paper to find out how.
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When selecting a digital banking platform, the questions you ask are critical and should tell your story. Many RFPs focus on features, functionality, and price, and although these are important points, consider asking more focused questions that align with your long-term strategy, such as the ones suggested in this white paper.
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Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
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When it comes to your credit union’s contact center, Intelligent Virtual Assistants (IVAs) are essential but incomplete solutions for managing volume. Discover how to integrate IVAs into a broader digital member service strategy for maximum efficiency.
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Tap into the potential of real-time payments for small and medium-sized businesses (SMBs) and corporations. Discover insights and strategies on adoption rates, and opportunities for your credit union in this comprehensive report.
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Electronic Bill Presentment and Payment (EBPP) offers credit unions a number of benefits. Discover how to enhance member satisfaction, streamline payment processes, and more in this webinar brief.
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These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
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Is your organization looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
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Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
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Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
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Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
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Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
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Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
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Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
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In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
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2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
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This white paper offers credit unions a strategic advantage with insights for planning and exploring new opportunities in the evolving automotive financing landscape. Leverage this information to contribute to the long-term success and sustainability of your credit union in 2024.
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Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
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