In the past couple of weeks, I have seen many credit union marketers send out resignation letters.

Imagine you’re on stage in front of a bunch of people. They’re all looking at you, it’s quiet as a funeral home, you can hear a pin drop, your mouth is dry, and you have no idea what to say or what you’re even expected to say.

LAS VEGAS — Multi-service provider Xtend Inc. has received NACUSO’s 2011 CUSO Collaboration and Innovation Award.

Here are a few areas where I think financial institutions could focus their IT dollars to achieve these objectives, while staying mindful of some obvious challenges in the current economy.