As we get further into 2011, the credit crisis that began in late 2007 continues to reverberate. It seems almost weekly, I read about another financial institution merger or closure. Still, call me an eternal optimist; I believe industry consolidation presents new opportunities for institutions.
Here are a few areas where I think financial institutions could focus their IT dollars to achieve these objectives, while staying mindful of some obvious challenges in the current economy.
Mobile Banking
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