Q&A

The two longtime leaders look at the big picture of what America's Credit Unions will be while their teams work out details.

"I am not only comfortable with change, but embrace it and believe it is necessary for a successful organization."

"I believe in creating a supportive and inclusive environment where team members feel valued and heard."

"Not only do today's leaders need to be agile and innovative, they must be authentic, caring and empathetic."

"Don't focus on money or titles, but on how to learn new skills and grow as a person and leader."

"Being part of a positive and supportive work culture will increase the likelihood of long-term success."