Instant Insights / My Journey to Credit Union Leadership

For this weekly Q&A series, CU Times asks executives who are new to their credit union’s senior-level leadership teams to share details about their professional evolution.

Q&A

My Journey to Credit Union Leadership: Elizabeth Hayes of Workers Credit Union

"Being a successful executive leader works best when you see your success in the success of others."

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Side view of young businesswoman climbing stairs to success on concrete wall background

Name: Elizabeth Hayes

Credit Union: Workers Credit Union ($2.6 billion, Littleton, Mass.)

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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.

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