Expert Opinion

Keep the goal of bettering your members' lives front and center so you can grow big the right way.

As CUs create new consumer touchpoints for data collection and activation, they must know what GDPR will and won't do to their campaigns.

Certain mobile tools can actively engage members from the initial card issuance through its daily use.

In the credit card game, comparison is the key to survival.

To retain members, CUs must deeply know them and understand their distinct needs at every stage of the relationship.

Card charge-off and delinquency rates show recent spikes, but usage is also on the rise.