X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Trust is essential in employee-manager relationships.

Credit union leaders know that exceptional levels of employee engagement mean exceptional member service and strong financial performance. Engagement arises from a culture of trust. Feedback conversations performed well foster trust. The art of providing feedback is an essential communication skill that can and must be developed. Done well, it will improve morale, build skills and take the organization to higher levels of effectiveness. Done poorly, it will do the opposite. Effective feedback interactions involve a complex dynamic that includes the relationship between the two individuals, the mindset of the recipient and their generational attitudes, the frequency of the interaction and the type of conversation. It’s not easy.

Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including TreasuryandRisk.com and Law.com.

Already have an account? Sign In Now

Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.