Mobile Banking

Credit unions have witnessed a dip in customer satisfaction of 1.2% year over year.

Mobile technology is reshaping the holiday shopping experience and that can benefit credit unions.

Some credit unions may mistakenly think they've got the same vendor for their mobile and desktop platforms.

Credit unions should look for a platform that allows all types of accounts in one online/mobile session.

The Malauzai Software report says much of the growth is due to consolidation; FIs under $100 million in assets are finally launching an app.

In 2017, 40.4% of banked U.S. households use mobile banking to access accounts - almost double the 23.2% that did so four years earlier.