Mobile Banking

A new survey by the ABA also found that 72% most often accessed their bank accounts online or via mobile platforms.

Credit unions have witnessed a dip in customer satisfaction of 1.2% year over year.

Mobile technology is reshaping the holiday shopping experience and that can benefit credit unions.

Some credit unions may mistakenly think they've got the same vendor for their mobile and desktop platforms.

Credit unions should look for a platform that allows all types of accounts in one online/mobile session.

The Malauzai Software report says much of the growth is due to consolidation; FIs under $100 million in assets are finally launching an app.