Credit Union Management

For the past few years, advocates have continued to push for increasing the member business lending cap, and 2011 saw more of the same efforts.

A failed attempt to charge a monthly debit usage fee contributed to Bank of America being ranked last in a customer satisfaction index.

The 220,000-member, $5.4 million San Diego County Credit Union reported that a debit card promotion tied to Bank Transfer Day wound up doubling the number of accounts the CU usually opens.

After experiencing a slight dip in 2010, credit unions are leading the pack when it comes to customer satisfaction, according to the American Customer Satisfaction Index.

The email from the NCUA to current Western Bridge members summed it up.The National Credit Union Administration Board awarded Catalyst Corporate Federal Credit Union (Catalyst) the exclusive right to acquire Western Bridge Corporate Federal Credit Union (Western Bridge).

The temperature this summer may have gone up a few more notches in credit union land when the NCUA announced a proposal that would bring several amendments to the CUSO rule.