Credit Union Management

SAN ANTONIO —Treat your members as people, not numbers, and take actions that show you want to earn the right to the next customer interaction.

SAN ANTONIO — The economy will improve slightly but consumers will continue to be cautious about spending and new debt, CUNA's top economists say.

The $52 million BCT Federal Credit Union in Binghamton, N.Y., was placed in conservatorship on June 10 by the NCUA.

Bonnie and Clyde. Bert and Ernie. Peas and carrots. Tango and Cash. Salt and pepper. William and Kate. I mean Catherine. Peanut butter and jelly. Ross and Rachel. Jay-Z and Beyonc. Derek Jeter and brunettes. A-Rod and blondes. Kanye West and himself.

Navy Federal Credit Union, the nation’s largest, is making 2011 the year for fix up and makeover for many of its worldwide branches.

In our page 1 feature story, CUNA President/CEO Bill Cheney is attributed with making the observation that community banks play a more prominent role in the political atmosphere of the community. That is sad. And, I believe hes very much correct.