WARREN, Ohio - Learning of the human and software variety alike is taking place at Seven Seventeen Credit Union, with the result being improved member service and more efficient internal communications. The $561 million CU, the Buckeye State's third largest, has had the centralized information management system from SilverCloud Software...

PROVO, Utah - A group of credit union executives looking for an inexpensive way to collect and analyze data they felt their organizations needed to stay competitive ended up developing a Web-based service being used by more than 25 CUs. The service is called CUDATA.com and is now a private...

JACKSONVILLE, Fla. - Just like folks abandoned their eight-track players for cassette tapes, Seaboard Credit Union has junked the jukebox and CDs for a storage and retrieval solution that combines lasers and Internet tools to save space, money and time. The CU's new system, provided by a local vendor, ImageStoreHouse,...

PURCHASE, N.Y. - Kraft Foods Federal Credit Union's decision to go with Digital Insight's new loan-origination system (LOS) was a matter of simple logic. Boolean logic. The logic system that helped launch digital technology itself also drives the decision-making machine in DeskTopLender Premium, which the $535 million CU is going...

VANCOUVER, B.C. - North Shore Credit Union has been on a roll, using technology's tools to help win an increasing share of its memberships' wallet. And now the big CU is launching a new platform to better tie its robust internal processes together. North Shore is deploying an enterprise content...

WASHINGTON - Hacks get the headlines, but insiders can cause major headaches, according to a new study from the U.S. Secret Service and a major cyberspace anti-threat consortium. And one of the three main examples in the report - titled "Insider Threat Study: Illicit Cyber Activity in the Banking and...

AUSTIN, Texas - After months of research and networking, security industry veteran Kelly Dowell says the Credit Union Information Security Professionals Association (CUISPA) is getting ready to roll. Dowell has been criss-crossing the country, talking to credit unions, vendors and others to put together the organization, which will aim to...

POUGHKEEPSIE, N.Y. - A new add-on to its core processing system is allowing Hudson Valley Federal Credit Union to expand for the first time in 16 years the number of products for which members can receive automatic line-of-credit (LOC) increases. The $1.8 billion CU is one of four of the...