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Empire Corporate Federal Credit Union, Albany, N.Y., has appointed Scott D. Lovelock, vice president, associate general counsel. Maine Credit Union League, Westbrook,has elected the following officers to its board: EMMC FCU President/CEO Ralph Ferland,chair; Rainbow FCU President/CEO Phil Moreau vice chair; Five County CU President/CEO Richard Dupuis, secretary; and Knox...
NAPERVILLE, Ill. - The Illinois Credit Union Foundation kicked off its new International Credit Union Development Program with a $100,000 contribution to help Ukrainian farmers buy tractors. The International Credit Union Development Program allows donors to make contributions to the Foundation that can be specifically designated for a particular purpose...
SAN DIEGO - With an estimated 60% of credit union chief executive officers slated to retire in the next 10 years - 30% of them within the next three to five years - succession planning should be a priority for credit unions to ensure a smooth leadership transition, according to...
WASHINGTON - Even with the House expected to beef up its schedule, it is unlikely much beyond appropriations and budgetary bills will make it through Congress, one credit union lobbyist said. The federal government came to a virtual standstill Friday, June 11 out of respect for the passing of former...
PORTLAND, Ore. - Western Reliance Corporation, a collateral protection insurance and tracking systems provider, has named JoLee Conver chief operating officer. Conver has over 25 years of experience working with financial institutions in various customer service-oriented positions. She will oversee all operational activities including insurance tracking, customer service, claims and...
ARLINGTON, Va.-NAFCU Chair Diane Furnas and the other three members of NAFCU's executive committee were re-elected to their positions for the 2004-05 term. Furnas, who is the president of Southwest Airlines Federal Credit Union in Dallas, is serving her second one-year term as chair of the association. "After serving as...
GREENWOOD VILLAGE, Colo. - Colorado's number two rank in market share for auto lending may be a blessing and at the same time the cause of loan loss situations some CUs are finding themselves in. Callahan & Associates/AutoCount USA data for January 2004 showed Colorado having 33.2% total auto loan...
The popular Beyond the Job feature is back with another interesting look at what credit union leaders do outside the office. Page 46.
ARLINGTON, Va. - Fees for going over the limit of a credit card, unknown as little as 15 years ago, have climbed and become more ubiquitous, according to Cardweb.com, a site on the World Wide Web that tracks credit card trends. The site reports that card issuing Chase bank had...
SACRAMENTO - The Golden 1 CU has reached $5 billion in assets. The nation's fourth largest CU serves 550,000 members; has 67 offices; and operates 270 ATMs. The Golden 1 CU had a change in the corner office a few years ago when Stan Hollen left to become president of...
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From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
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Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
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Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom Upstart
Uncover the journey of a Montana-based credit union as it navigates economic fluctuations, breaks traditional branch boundaries, and achieves efficient loan growth through a strategic partnership with a cutting-edge financial solution.
Download ResourceFrom Melissa
Did you know the risk for member turnover drops from 50% to 25% when a member has two or more products with your credit union?² This whitepaper outlines the critical role that clean data plays in helping your credit union retain and grow membership.
Download ResourceFrom GLIA
When it comes to your credit union’s contact center, Intelligent Virtual Assistants (IVAs) are essential but incomplete solutions for managing volume. Discover how to integrate IVAs into a broader digital member service strategy for maximum efficiency.
Download ResourceFrom Alacriti
Tap into the potential of real-time payments for small and medium-sized businesses (SMBs) and corporations. Discover insights and strategies on adoption rates, and opportunities for your credit union in this comprehensive report.
Download ResourceFrom Alacriti
Electronic Bill Presentment and Payment (EBPP) offers credit unions a number of benefits. Discover how to enhance member satisfaction, streamline payment processes, and more in this webinar brief.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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