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GREENSBORO, N.C. - U.S. Rep. Bob Etheridge (D-N.C.) was among the members of Congress who addressed the more than 200 credit union professionals June 17 at the North Carolina Credit Union League's annual Governmental Affairs Forum. Also appearing and speaking to conferees was Congressman Robin Hayes (R-N.C.). In addition to...
AUSTIN, Texas - Internet solutions firm FundsXpress is getting into the online cash management business. Cash management solutions are key for credit unions to serve business members. To date, Digital Insight has been the most successful in providing an online cash management solution to CUs. FundsXpress has announced the release...
WARSAW, Poland - Even before it officially opened its 2002 International Credit Union Leadership Institute, the World Council of Credit Unions (WOCCU) was reporting the conference to be a success. For one thing, 19% of this year's conference attendees - a total of 558 registered - are under 35 years...
CAMBRIDGE, Mass. - The financial services industry is the biggest consumer of information technology in North American business, and infrastructure spending is leading the way this year, according to a new study. Forrester Research Inc.'s survey of 874 North American executives (including 80 in the financial services field) found that...
WASHINGTON-At least one Democratic lawmaker is questioning the administration's efforts to dismantle terrorists' financial resources following September 11. Congressman John LaFalce (N.Y.), ranking member of the House Financial Services Committee, sent nearly identical letters to Committee Chairman Mike Oxley (R-Ohio) and Treasury Secretary Paul O'Neill asking if the administration is...
ALEXANDRIA, Va.- According to NCUA's monthly report on delegated activities, 19 CU mergers were approved for May with eight remaining federal charters and 11 continuing business as state chartered credit unions. The merged federal credit unions totaled almost $21 million in assets, while the state charters merged about $31 million...
RANCHO CUCAMONGA, Calif. - Credit Union Direct Lending's new Web site is up and running. Cudirect.com's redesigned site "gives it a fresh new look plus improved navigation for member auto buying information," the company said. Keven Ellison, vice president of marketing and communications at CU Direct Corp. said the company's...
EasCorp, Woburn, Mass., has announced that four Massachusetts credit union representatives ran the 106th Boston Marathon on behalf of patients at Children's Hospital Boston. As part of the yearlong fundraising efforts, many Massachusetts credit unions sponsor fundraising events to help raise funds for sick and injured children at the hospital....
ALEXANDRIA, Va.-NCUA Board Member Deborah Matz has hired Nancy Smith of the Department of Agriculture to be her executive assistant. Smith is an attorney by trade, but served as Deputy Director of the National Appeals Division at the department, where Matz formerly worked. Smith's appointment was approved within a week,...
Some things just never die. The subject of how well credit unions are serving low-income individuals, has more lives than an alley cat. It's back on the front burner. Why? Are Norm D'Amours and Yolanda Wheat lurking in the halls of NCUA? Looking at recent low-income related actions and pronouncements...
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From Elan Credit Card
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Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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