Chicago credit union promotes Meredith Ritchie to the newly created position of vice president, general counsel and chief ethics and compliance officer.

In talking with other volunteers in the credit union industry, I find it interesting that we almost always face the same major issues.

Last month, the $780 million 3Rivers Federal Credit Union of Fort Wayne, Ind., became the nations first credit union to launch Picture Pay.

The 119,000-member, $1.8 billion Navy Army Community Credit Union has a problem: its members love the credit union too much. Or at least they love its branches.