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New Kentucky credit union drive-ups have that `McDonald' flavor

By Jim Rubenstein

FORT KNOX, Ky. - Taking a cue from McDonald's, Fort Knox Federal Credit Union is once again installing extra auto tellers in its drive-through lanes in a "double stacking" configuration to speed up traffic and eliminate long queues. The Kentucky-based CU caused a stir a few years ago when it...

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November 05, 2002

Firm says it can measure CUs' Web site effectiveness

KENT, Wash. -Reflection Point Research LLC, a market research firm, said a recent survey of CU members' Web site experience has helped it establish benchmarks to help CUs evaluate their Web site's effectiveness The Member Experience Meter incorporates actual member-Web site feedback of credit unions and relates it to other...

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November 05, 2002

Payment systems adoption hinges on standards, business need

NEEDHAM, Mass. - The Internet has become a way of life for consumers and financial institutions alike, but the online world has yet to make much inroads into the long-standing payment systems that are at the heart of the economic machine. Will that change? One problem has been the lack...

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November 05, 2002

CUNA Network Services unveils credit union Web Wizard

MADISON, Wis. - CUNA Network Services has launched its latest software- CU Web Wizard- for those credit unions looking for help in executing and managing their Web strategy. Developed by EDS and Epicentric, CU Web Wizard is an application intended to integrate e-business activities and simplify the process of building,...

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November 05, 2002

Credit union IT leaders preparing for the new budget year

COLUMBIA, S.C. - It's budget time and IT managers across credit union land are busy preparing spending plans for 2003 that must pass muster from CEOs and boards both as monetary investments and as part of the institution's strategic goals. A check with several credit unions around the country found...

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November 05, 2002

DP vendors offering CUs help with Section 326 compliance

COLUMBIA, S.C. - Credit unions' most visible technology providers, their core data processors, are gearing up to help their clients meet the requirements of the new USA PATRIOT Act. Implementation of the new law has been delayed from its original Oct. 26 effective date, but financial institutions know they'll soon...

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November 05, 2002

Technology tools thrown into the fray, but uphill battle goes on

NEEDHAM, Mass. - The major technology providers to credit unions - their core processors - are increasingly taking up the fight against check fraud, a silent crime that costs financial institutions far more than bandits with guns. But while financial institutions spend more and more to prevent check fraud, the...

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November 05, 2002

Growth of Web services helping to create a new creature - the NSFI

NEEDHAM, Mass. - Make way for Web services and a whole new kind of financial services institution to follow. That's the bottom line of a new study titled "TowerGroup Point of View on the Networked Financial Services Institution." Web services, of course, is the name given to that collection of...

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New Kentucky credit union drive-ups have that `McDonald' flavor

The big picture

CUSA Technologies working on its brand identity

Recommended Just For You

News Stories

Firm says it can measure CUs' Web site effectiveness

Payment systems adoption hinges on standards, business need

CUNA Network Services unveils credit union Web Wizard

Credit union IT leaders preparing for the new budget year

DP vendors offering CUs help with Section 326 compliance

Technology tools thrown into the fray, but uphill battle goes on

Growth of Web services helping to create a new creature - the NSFI