Marketing

Study of nearly 230,000 social media conversations finds better customer service, rates, fees the motivator; rewards, community feelings bottom of list.

Study of nearly 230,000 social media conversations finds better customer service, rates, fees the motivator; rewards, community feelings bottom of list.

Association cites 2011-2012 numbers, says "flight to safety" a factor, as well as move to credit unions in general.

Association cites 2011-2012 numbers, says "flight to safety" a factor, as well as move to credit unions in general.

Feb. 21 day-long session also can be attended online live or accessed later.

Feb. 21 day-long session also can be attended online live or accessed later.