Instant Insights My Journey to Credit Union Leadership

As CEO, Cook is focused on improving members’ lives through education, support and genuine community connection.

Since joining the senior leadership team in her early 30s, Michelle Dearholt has developed a clear vision for Nusenda.

PAHO/WHO FCU’s Esteban Arze says, “Every day, I strive to be just a little better than the day before.”

Veridian CU’s Sara Kies shares leadership tips including generation-specific techniques for effective communication.

After witnessing the positive impact a CU had on her family growing up, Yvonne De La Rosa-Flores now enjoys being the one to help others.

The Affinity Plus technology executive is dedicated not only to her CU, but to supporting girls in STEM.

Steve Hasbrooke shares his view on missteps as an opportunity to learn, grow and become better by reflecting, adapting and persevering.

To successfully communicate as a leader, HVCU’s John Fede emphasizes active listening, being fully present and asking questions.