Expert Opinion

Credit unions must acknowledge the younger generations' specific financial struggles and offer services tailored to their banking needs.

Adopt technology that provides streamlined, digital processes combined with the warm, human experience members are accustomed to.

Just 324 credit unions are CDFI certified, and with approximately 5,000 credit unions operating today, that number is far too low.

CUs must plan for potential interruptions to the delivery of required documents such as financial statements and disclosures.

Add up the numbers from June's jobs report and they remain miles from the pre-pandemic normal.

Looking to honor members who are fighting the pandemic on the front lines, but don't know where to find them? Turn to your data.