July 22 2020

July 17, 2020

Best Practices

COVID Disrupts Recruiting Rhythms for Credit Unions

CUs are conducting video conferences to interview candidates, but some still won't make hiring decisions without a face-to-face interview.

Feature

Credit Union, Feds in CDFI Funding Dispute

Peter Strozniak | July 17, 2020

Feds want a Louisiana credit union to repay $12 million in CDFI program funds.

Editors\' Columns

It's Time to Let Go and Move Past Stage One (Denial)

Natasha Chilingerian | July 17, 2020

An attitude of acceptance that drastic change has occurred is what this industry needs if it wants to succeed in the years to come.

A Scatterbrain Summer Isn't All Bad

Michael Ogden | July 16, 2020

Dear CUNA: Why not rename the Open Your Eyes campaign to "Open Your Eyes and Wear a Mask"?

Focus Report: Advances in Fintech

SAFE, Symitar Find New Challenges & Opportunity in Virtual Conversion

Frank Ready | July 17, 2020

Symitar's conversion with SAFE FCU is its fourth virtual core conversion in the month of June.

Voice Banking Is So Much Bigger Than Smart Speakers

Michael Boukadakis | July 17, 2020

When it comes to voice banking, it's important that credit unions not miss the forest for the trees.

Big Data: The New Oil Fields

Ray K. Ragan & Timothy Strasser | July 17, 2020

The world CUs do business in is rich in data that can help better better understand their members, refine products and services, and more.

Credit Unions Don't Need Fintech Partners to Survive – Just Member Intuition

Gina DeCorla | July 17, 2020

The key to successfully navigating the downturn lies within a CU's ability to cultivate quality member relationships.

Guest Opinion

What If the Future Is With Business Banking?

Michael Abare | July 17, 2020

The need to streamline business processes is beginning to converge with consumer expectations and demands of a digital "anywhere" mentality.

Community News

Credit Unions Donate Over $100,000 to Local Nonprofits

Natasha Chilingerian | July 10, 2020

Plus, a New York credit union transforms a local hotel into a place for health care workers to rest and recharge.

People

Professionals Advance Their Careers at 11 Credit Unions & CU Direct

Natasha Chilingerian | July 13, 2020

The news includes the passing of the torch from a retiring executive director to her successor at a Pennsylvania CU's charitable arm.