January 25 2023

January 20, 2023

Issue Gallery

Best Practices

Spectra Sheds Light on DEI

Spectra CU wins the CU Times LUMINARIES award for its strategic work in diversity, equity and inclusion.

Feature

Building a Digital Success Foundation

Natasha Chilingerian | January 20, 2023

Ent CU is the winner in the Innovation in Technology – Organization category of CU Times' 2022 LUMINARIES.

Editors’ Columns

Let's Make 2023 a Five-Star Year

Natasha Chilingerian | January 20, 2023

When the bar is low in the customer service expectations department, the high performers won't go unnoticed.

2023: An Invitation to Innovation

Michael Ogden | January 19, 2023

The pandemic crushed so many best-laid technology plans; maybe 2023 is the year those plans come to fruition.

Focus Report: CU Times LUMINARIES

CU Times Hosts Inaugural LUMINARIES Awards Gala

Michael Ogden & Natasha Chilingerian | January 20, 2023

Check out scenes from the November 2022 event, which included a cocktail reception, awards ceremony and dinner.

5 Steps to Leading With Purpose

Mike Valentine | January 20, 2023

Purpose is at the forefront of consumer-brand relationships and helps employees focus on the bigger picture.

2023: The Year of Creating Segment-of-One Experiences

Craig McLaughlin | January 20, 2023

Finalytics.ai shares three areas CUs are focusing on to reach their digital capability goals this year.

Prioritizing Member Financial Health During a Recession

Tony Salamone | January 20, 2023

Now more than ever, it is important for CUs to prioritize guiding their members toward healthy financial tools and habits.

Guest opinion

Financial Crime Trends to Watch in 2023

Rene Perez | January 20, 2023

Learn three key themes around financial crimes that CUs should look for and strategies they should consider to survive.

Community News

Credit Unions Support the Arts, Food Banks & the Homeless

Natasha Chilingerian | January 13, 2023

Plus, a lucky CU member receives $10,000 in a giveaway and an Oregon CU gives over $62,000 to United Way.

People

9 Credit Unions Announce Hires, Promotions & Honors

Natasha Chilingerian | January 17, 2023

Plus, CUNA hires Clement Abonyi Jr., former chief of staff for Maxine Waters, as director of advocacy.

7 Executives Advance Their Careers at 4 Credit Unions

Natasha Chilingerian | January 19, 2023

Board appointments are also announced by Origence and the Dakota Credit Union Association.