Annie Snead, Community Advocacy Partner for Ent CU, accepts the credit union’s award for Innovation in ­Technology – Organization at CU Times’ 2022 LUMINARIES Awards Gala in November in Washington, D.C.

Cumbersome, inconsistent and time-consuming – these are a few words that could have been used to describe the mobile feature rollout process at the $9.5 billion Ent Credit Union prior to its launch of a digital transformation initiative that led to the credit union’s win in the Innovation in Technology – Organization category of CU Times’ 2022 LUMINARIES awards program. Following the reveal of the first-ever LUMINARIES winners at a November 2022 event in Washington, D.C., CU Times talked with several of the Colorado Springs, Colo.-based Ent’s digital leaders to learn what led to its award-winning digital transformation efforts, how they’re going now and what’s in store for 2023.

Curt ­Marjaniemi

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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