Warning: Rant ahead.

I don’t know if it’s just me, but 2022 brought some of the worst experiences of my life as a paying customer of various services. First, there was the Home Chef fiasco. After using the meal kit service on and off for about a year, I started noticing problems with my deliveries, like missing meals and ingredients. Each time this happened, I reported it, and the company would respond with a written apology and immediate credit to my account, meaning I had to order more meal kit boxes to use up the credit. Those boxes would then arrive with missing or incorrect ingredients, and the complaint-credit-order cycle would start all over again.

Guess what – I eventually ditched them for their competitor. (Shout out to Hello Fresh!)

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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