August 29 2018

August 24, 2018

Issue Gallery

6 Top-of-Wallet Tactics for Credit Unions

Industry experts share strategies that can help credit unions stand on the summit of today's thoroughly modern wallets.

Features

Taxi Troubles Take Odd Turn

Jim DuPlessis | August 24, 2018

The taxi medallion losses continue having a significant negative impact on credit unions.

The State of Student Loan Debt in America

timschafer | August 24, 2018

First Tech FCU releases data that paints a picture of student loan debt both among the credit union's members and in the U.S.

Editor\'s Column

Know When to Disembark Your Ship – or Change Course

Natasha Chilingerian | August 23, 2018

If given the choice, would you sink along with the ship, or bravely climb onto the helicopter hovering above?

Focus Report

Keeping Call Center Fraud Low, Member Experience Levels High

Roy Urrico | August 24, 2018

To thwart fraud in the call center, credit unions should increase authentication capabilities and consider adding phoneprint technology.

Securing the New Frontier of Wearables Technology

Michael Lynch | August 24, 2018

As the number of wearable devices continues to increase, security may not keep up with innovation.

Wire & ACH Fraud: Where It Comes From & How to Stop It

Ann Davidson | August 24, 2018

To better manage wire and ACH fraud exposures, you must understand how these attacks typically occur.

A New Era in Identity Verification, Privacy & Trust

timschafer | August 24, 2018

Check out key data from the 2018 IDology Consumer Identity Study.

Guest Opinion

Protecting Your Credit Union From Cybercrime

Milan Patel & Nayan Patel | August 24, 2018

Financial institutions of all sizes can sharply reduce their exposure by taking the right proactive measures.

CUs Donate Funds, Support Kids & Bring Sports Dreams to Life

Tahira Hayes | August 17, 2018

This week's community news includes a scholarship presentation, make-a-wish reveal and summer camp sponsorship.

Community News

CU Professionals Move Up the Ranks

Tahira Hayes | August 20, 2018

Seven credit unions announce promotions and new hires.

People

Technology's Capacity to Effect Change

Leia Powell | August 24, 2018

A CU network technician identifies four key areas where technology can make a big impact on your business processes.