COVID-19

Resources

• AML Act of 2020: How Will it Affect Your BSA/AML Program?

  From Abrigo

  The AML Act represents a significant development in anti-money laundering priorities, and BSA professionals understandably have questions about what the changes will look like. Learn key components of the AMLA and what your CU can do to prepare.

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• How Conversational AI Tools Succeed and Fail

  From Clinc

  Not all conversational AI tools are created equal. Download this white paper to learn how to shop for the best conversational AI tool for your credit union.

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• Understanding the Modern Challenges of the Reconciliation Process

  From AutoRek

  Credit unions cannot successfully operate and remain compliant without ensuring effective reconciliation processes have been deployed. Download this white paper for an in-depth look at the reconciliation process, the challenges different reconciliation types bring, and how software solutions can be leveraged to help manage your reconciliations more efficiently.

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• One Year Later: AI Underwriting & Portfolio Performance Through COVID

  From Upstart

  Discover how consumer loans originated using AI credit decisioning models held up against traditional credit models during a period of societal and economic stress due to the pandemic.

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• Fix the Broken Banking Experience with the Power of AI

  From eGain Corporation

  Improve your members’ satisfaction and retention with this three phase approach to embracing AI to help your credit union gain more wallet share.

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• 2021 Report: How Can Mortgage Lenders Compete with Digital-First Solutions?

  From FileInvite

  Get your mortgage lending process up to date so you can save time and money by taking the hassle out of paperwork. This report offers deeper insights into how.

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• The Secret to Profitability Measurement and Management

  From Syntellis

  Learn how modern profitability measurement and management processes can deliver valuable insights to help leaders and employees make more profitable decisions at your credit union.

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• Increase Member Retention by Optimizing Onboarding Experience

  From Total Expert

  Become your member’s sole method for managing their financial lives. Download this playbook to learn how.

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• How Credit Unions Can Provide Better Lending Support For Minority Businesses

  From Finastra

  Technology is opening the doors for lenders looking to serve this growing market in a critical time. Find out how your CU can enable simple, fast access to capital for minority businesses to thrive, and by extension, the communities they serve.

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• AI & Machine Learning: The New Baseline for Financial Crime

  From NICE Actimize

  It’s time for credit unions to embrace digital transformation to adopt and integrate AI and ML into their daily fraud prevention and AML routines. Download this e-book to learn how AI improves efficiency for financial crime prevention.

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• Build, Buy, Rent: AI Approaches to Lending

  From Zest AI

  As credit unions face a host of new challenges, including growing portfolios safely post-covid, finding new revenue streams, and increasing their competitive advantage, adoption of AI/ML will continue to accelerate in 2021.

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• Payments Modernization Game Plan: Moving Forward with Existing Infrastructure

  From Alacriti

  Check out this webcast and learn how you can update your payments technology while maintaining an excellent user experience for your members.

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• Trends and Opportunities in Personal Loans

  From Harland Clarke A Vericast Business

  Personal loans have exploded in popularity in recent years. Discover the trends giving rise to this lending space and how credit unions can grow their share of the market.

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• Three Trends That Are Shaping the Credit Card Industry

  From Elan Financial Services

  Credit unions that were slow to respond found themselves losing share in a highly competitive market. This whitepaper explains these latest trends which will help you ensure your CU thrives.

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• How Credit Unions Can Help SMBs Optimize Their Business With Omnichannel and Integrated Payments

  From Elan Advisory Services

  Learn how credit unions can help small businesses optimize their business and payments. Download this whitepaper to learn about the opportunities for your credit union.

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• Cannabis and Credit Unions: A Guide to Providing Financial Services to Cannabis-Related Businesses

  From Abrigo

  There is a substantial need for financial services by the cannabis industry, but many credit unions are understandably skeptical to take on this risk. Learn about the opportunities for credit unions banking CRBs and necessary steps to stay compliant.

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• Membership Growth: Expanding Reach Through AI Lending

  From Upstart

  As a credit union executive, choosing the right technology to support your members is crucial to achieving your institution’s revenue goals. Find out how a well-established credit union reignited member growth through an AI-powered lending program.

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• How to Utilize Excess Funds This Year

  From ALM First Financial Advisors

  Discover timely best practices to help you manage risk and generate returns with your excess funds to grow your bottom line.

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• Future Proof Your CU: All Your Controls in One System

  From AutoRek

  Credit unions need to invest in new technologies in order to ensure operational resilience. This guide will show you what all of your controls in one place can do to future-proof your CU.

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• Digital Sales: Benchmarks and Best Practices for Credit Unions

  From Backbase

  There is strong consensus among credit union executives that building a robust digital account opening capability is a top priority. Download this report for four key insights into why and get best practices to help your CU thrive.

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• 2021 Roundup of Best Financial Institution Websites. Where Does Your CU Rank?

  From Signal Intent

  Your website is instrumental for converting members. After researching dozens of financial institution websites, we chose the 15 best. See what makes these websites so great.

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• 5 Trends Explained: Banking & COVID-19 - Perception vs Reality

  From Harland Clarke

  It’s no secret COVID-19 changed the industry. Discover 5 trends that have shaped CUs in the past year.

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• How to Add a Personal Touch to Digital Banking

  From Finastra

  As the credit union industry quickly adopts digital technology, there are emerging preferences for more personalized communications. Learn why you still need to add a personal touch to enhance member experience.

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• Always-On AI: Redefine Your Fincrime Risk Management

  From NICE Actimize

  Financial crime is serious and complex - and you need to protect your CU and its members with an always-on AI approach.

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• How to Please Members and Displease Competitors

  From Finastra

  Learn how to harness the power of innovation and agility to meet changing member expectations and set your CU apart from the competition.

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• A Look Ahead: Faster Payments for Your Members

  From Alacriti

  Faster payments is an important topic that became even more important during the pandemic - but what should your CU pay attention to this year?

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• 2021 Report: State of Lending

  From FileInvite

  Understand the key disruptive forces in lending today and how innovators are using technology to not only overcome resource constraints but thrive.

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• Accelerate Performance Improvement: Budgeting and Planning for Financial Institutions

  From Syntellis

  Learn how to identify and address key challenges in your CU’s budgeting, planning, and forecasting processes to improve performance.

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• Turn Your Budget Into a Plan for Growth

  From Plansmith

  Learn how to build a playbook to turn your budget into an actionable plan for growth.

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• A Lender's Roadmap to AI Adoption

  From Zest AI

  Start your journey to successful and effective credit risk underwriting with this lender’s roadmap to AI adoption.

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• Expedite Loan Origination Through Digital Onboarding and Document Verification

  From Finastra

  Learn how to tap into the power of digital onboarding and document verification to create a better lending experience for your members.

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• Credit Union Round Table: The Future of Faster Payments

  From Alacriti

  In order to provide the best member experience, understanding and leveraging what your members need from the payments process your CU offers is key. Watch this round table webinar of fresh findings on how to bring RTP online in 2021 with easier integrations.

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• Strategies to Increase Your CU's Revenue and Add Value for Members

  From Mortgage Capital Trading

  Discover actionable strategies to reduce your CU’s expenses and increase revenue.

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• Transformational Banking: A New Model

  From Finastra

  The era of digitalization and multi-channel experience has truly begun and the stage for new rules of banking has been set - is your financial institution ready?

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• The Path to Fully Digital Mortgage Loan Closings

  From Finastra

  A fully digital mortgage loan closing can offer significant savings and benefits for your institution and your members. Start your journey now!

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• Your Digital Transformation of Tomorrow Starts Today

  From Finastra

  To remain competitive, financial institutions need to initiate digital evaluations now to ensure future profitability.

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• Ensure Success with New Technology

  From Abrigo

  Discover crucial steps to embrace for a successful software implementation at your CU and optimize your change management process.

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• 2021 Finance and Technology Trends for Financial Institutions

  From Syntellis

  Discover upcoming finance and tech trends and learn how to improve your CU’s profitability.

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• How to Attract the Best Employees for Your CU

  From Fond

  Discover easy tech tools to modernize your CU’s workplace so you can attract and retain the best employees.

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• The Four Pillars of an Effective Interest Rate Risk Management Program

  From Plansmith

  Establish a successful and effective interest rate risk management program to control the impact of changing interest rates.

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• Special Report: The Path to a Fairer Credit Economy

  From Zest AI

  Learn how to chart the path to a fairer credit economy without adding risk for your CU.

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• Protect Your Cardmembers Against Cybersecurity and Fraud Threats

  From Elan Financial Services

  Discover how to protect your cardmembers against cybersecurity attacks and mitigate your credit union’s losses.

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• 3 Ways Website Calculators Can Drive Digital Transformation in 2021

  From Signal Intent

  A robust and updated financial calculator is a key tool to help capture accurate member data and grow your CU’s bottom line.

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