Credit Union Times | Accurate and Timely CU News

Bad Day at the Office: the Life of an Information Security Officer

By Peter Westerman

You are responsible for your credit union's information security, and as you pull into work you notice a news crew standing outside the building.

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Commentary

Katrina Lesson: Preparedness Is Key

Commentary

Additional Regulation Will Only Hurt Small CUs and the American Public

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Commentary Stories

July 07, 2009

Credit Unions Must Do More to Curry Favor With Consumers

With all the bad publicity generated about the banking industry, I expected the results of a recent poll I posted on LinkedIn to be vastly different. The poll consisted of only one statement with two possible choices:

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June 16, 2009

Sitting through NCUA Board Member Gigi Hyland's 75th anniversary celebration of the Federal Credit Union Act, two things struck me: This isn't your run-of-the-mill CU celebration, and credit unions should not and cannot run around blaming everyone else fo

The Golden 1 Credit Union's data center experienced a complete loss of power last February. This resulted in a hard crash of the mainframe system as well as all networks and other in-house systems.

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June 02, 2009

It's Time to Renew Our Focus on What Members Demand and Need

Nothing is more unsettling than an abrupt and rapid change in your paradigm. Such a change creates the need to rethink everything.

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June 02, 2009

Best Practices in Collections: Communicate in Order to Collect

What does it take to lower delinquencies? Today's economic climate challenges credit unions to practice early interventions and maintain a proactive attitude toward preventing growing defaults.

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May 26, 2009

Penny-Wise, but Pound-Foolish: The Importance of Meetings and Conferences

In these unprecedented economic times, there are really only two ways to deal with this financial crisis: increase revenues or cut operating expenses.

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May 19, 2009

Are Credit Unions Destined to Go the Way of Detroit or Tokyo?

Jeffrey Pfeffer, a Stanford professor and author, points out that Detroit automakers have pandered to Wall Street rather than listen to their customers,

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May 19, 2009