Commentary

Someone like John Fitch only with even more Perseverance.

Someone like John Fitch only with even more Perseverance.

A credit union website is a combination of features and strategy. Just the features alone, however, wont ensure that the website is doing what it should for the credit union.

A new analysis by Sandler ONeill underscores how critical the sheer size of financial institutions has become to their surviving and thriving. Yet top performing credit unions are being held back by a systemic lack of accountability.

In last months Cooperative Trust column, Erin Steffens message was clear: Dont be afraid to up sell your products to members, and start considering technology channels as critical components of your service. [See CU Times, April 4, page 17.]

Now that Ive been writing for Credit Union Times for more than a year, I consider myself decently well-versed in the credit union industry. But I remember being one of those young adults who was clueless about credit unions. Every time I passed by a credit union branch, I thought,...