Only a third (33%) of chargebacks come from criminal fraud, according to a new study.

A payments expert wants CU executives to understand that "payments is likely the most common touchpoint they have with their members."

Chesterfield FCU official cites recession fears, along with technology and compliance costs, as reasons why the merger makes sense.

Another credit union announces a branding change to better reflect its expanding field of membership.

CO-OP's tips include prioritizing digital card use, managing debit and credit programs together, and embracing machine learning.

"First we need to establish, across all card schemes, consistent and fair standards for chargeback process and management."

The credit union said it considered more than 2,000 new names.

The season-long deal includes signage at the arena, advertising and special event nights.