{
  "author": {
    "name": "Anne Legg",
    "webUrl": "/author/profile/anne-legg/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 14,
    "social": [],
    "articles": [
      {
        "uri": "/2022/10/14/building-data-success-in-2023-a-how-to-guide/",
        "title": "Building Data Success in 2023: A How-to Guide",
        "byline": "Anne Legg, Jeff Karpinske and Holly Karpinske",
        "kicker": "Expert Opinion",
        "prettyDate": "October 14, 2022",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg-jeff-karpinske/",
            "name": "Anne Legg, Jeff Karpinske"
          },
          {
            "webUrl": "/author/profile/holly-karpinske/",
            "name": "Holly Karpinske"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Data-driven transformation starts with infusing the importance of data into your CU's culture, not purchasing a resource.",
        "body": null
      },
      {
        "uri": "/2022/08/19/organizing-the-spice-rack-that-is-data-governance/",
        "title": "Organizing the Spice Rack That Is Data Governance",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "August 19, 2022",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/08/kitchen-spices-spice-rack-e1660846558662.jpeg",
          "width": "650",
          "height": "433"
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "A formal data governance program can help ensure the contents of your black pepper data container don't turn out to be cayenne.",
        "body": null
      },
      {
        "uri": "/2022/06/17/the-art-science-of-credit-union-relevance/",
        "title": "The Art & Science of Credit Union Relevance",
        "byline": "Anne Legg and Miranda Flury",
        "kicker": "Expert Opinion",
        "prettyDate": "June 17, 2022",
        "timeToRead": "8 minute",
        "image": {
          "uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2022/06/art-science-technical-creative-analytical--e1655400935598.jpeg",
          "width": "650",
          "height": "506"
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          },
          {
            "webUrl": "/author/profile/miranda-flury/",
            "name": "Miranda Flury"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Credit unions must couple a strategic board and leadership team culture with a powerful data strategy.",
        "body": null
      },
      {
        "uri": "/2022/04/15/reducing-member-friction/",
        "title": "Reducing Member Friction",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "April 15, 2022",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "There are three types of member friction – product, process and people – and solving it begins with gathering data.",
        "body": null
      },
      {
        "uri": "/2021/11/17/how-to-make-the-credit-union-hug-10-times-better/",
        "title": "How to Make the 'Credit Union Hug' 10 Times Better",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "November 17, 2021",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "A new digital platform in the U.K. provides inspiration for credit unions' community giving strategies.",
        "body": null
      },
      {
        "uri": "/2021/09/17/avoiding-a-kodak-moment/",
        "title": "Avoiding a Kodak Moment",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "September 17, 2021",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "Is your CU wearing Kodak blinders? If so, it's time to start making the adjustments needed to embrace new opportunities.",
        "body": null
      },
      {
        "uri": "/2021/07/16/who-will-challenge-the-challengers/",
        "title": "Who Will Challenge the Challengers?",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "July 16, 2021",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "When credit unions turn their data insights into action, they can take on the emerging challenger banks.",
        "body": null
      },
      {
        "uri": "/2021/05/17/want-to-leverage-your-data-fill-your-knowledge-gaps-first/",
        "title": "Want to Leverage Your Data? Fill Your Knowledge Gaps First",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "May 17, 2021",
        "timeToRead": "0 minute",
        "image": {
          "uri": "https://images.cutimes.com/contrib/content/uploads/sites/413/2021/05/business-woman-data-knowledge-analytics-e1621012989566.jpeg",
          "width": "650",
          "height": "328"
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "For true data success, take time to build up a data knowledge capability, as it will pay back in dividends.",
        "body": null
      },
      {
        "uri": "/2021/03/19/the-drive-thru-great-for-fries-and-a-shake-but-not-a-home-refi/",
        "title": "The Drive-Thru: Great for Fries and a Shake, but Not a Home Refi",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "March 19, 2021",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "As members have shifted their behavior to new channels, they've encountered friction – here's how to eliminate it.",
        "body": null
      },
      {
        "uri": "/2021/01/20/the-good-the-not-so-good-the-better-for-2021/",
        "title": "The Good, the Not So Good & the Better for 2021",
        "byline": "Anne Legg",
        "kicker": "Expert Opinion",
        "prettyDate": "January 20, 2021",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/anne-legg/",
            "name": "Anne Legg"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "As members navigate a rocky 2021, the best thing CUs can do to help is start by looking at their data.",
        "body": null
      }
    ]
  }
}