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IMS, Inc.


  • Category:
  • Conversational AI, Custom Marketing, Document Delivery, Document Management, Hyper-Automation, Online Bill Payment, Statement Processing Services
IMS, Inc. is an integrated service provider of enhanced transactional print, electronic document delivery, conversational AI (Artificial Intelligence), and hyper-automation. Founded in 1986, we are a strategic vendor partner to over 150 credit unions – focused on delivering intelligent, secure, and timely member communications. Leveraging the power of data and innovative technologies, IMS is building scalable, interactive, and personalized omnichannel communications. We help credit unions elevate their member experience through the use of digital and mobile-optimized touchpoints, implementing process efficiencies (and automation), generating growth, and significantly reducing costs. Our ability to understand your business and deliver customized solutions makes us the right choice for your digital transformation needs, future proof your credit union while also maintaining your traditional member touchpoints.

Contact Information

  • Contact Name
  • Fran Coudriet
  • Contact Title
  • Vice President of Marketing
  • Contact Phone
  • (800) 466-4189
  • Location
  • 245 Commerce Blvd.,
    Liverpool, New York, United States 13088