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About Us

cutimes.com is the most comprehensive, independent credit union news site in the industry. Credit Union Times’ trusted and independent team of experts provides credit union leaders with the strategic and tactical information necessary to run their institutions and better serve members. We celebrate those that are adapting and succeeding in new ways and translate the impact of regulations and technology into digestible, shareable information that can be immediately put into real-life practice.

Credit Union Times magazine has been published since 1990. It carries more paid advertising and more editorial pages than any other credit union publication and is widely regarded as the paper of record for the credit union industry. It also offers extensive onsite conference coverage, people features, statistical analysis and expert technology coverage. With a growing stable of products, including events, webinars and custom publishing opportunities, Credit Union Times offers readers and advertisers many ways to get connected with the dynamic credit union industry.

About ALM

ALM, an information and intelligence company, provides customers with critical news, data, analysis, marketing solutions and events to successfully manage the business of business.

Customers use ALM solutions to discover new ideas and approaches for solving business challenges, connect to the right professionals and peers to create relationships that move business forward, and compete to win through access to data, analytics and insight. ALM serves a community of over 6 million business professionals seeking to discover, connect and compete in highly complex industries. Please visit www.alm.com for more information, and visit www.alm.com/events/ to learn about our upcoming events.

Contact Us

Customer Service Representatives can help you with your account, plan, and bill questions during business hours.

Hours of operation: 8:00 am – 8:00 pm
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Phone: 877-256-2472
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Resources

  • Strategies to Increase Your CU's Revenue and Add Value for Members

    Strategies to Increase Your CU's Revenue and Add Value for Members

    From Mortgage Capital Trading

    Discover actionable strategies to reduce your CU’s expenses and increase revenue.

    Download Resource ›

  • Transformational Banking: A New Model

    Transformational Banking: A New Model

    From Finastra

    The era of digitalization and multi-channel experience has truly begun and the stage for new rules of banking has been set - is your financial institution ready?

    Download Resource ›

  • The Path to Fully Digital Mortgage Loan Closings

    The Path to Fully Digital Mortgage Loan Closings

    From Finastra

    A fully digital mortgage loan closing can offer significant savings and benefits for your institution and your members. Start your journey now!

    Download Resource ›

  • Your Digital Transformation of Tomorrow Starts Today

    Your Digital Transformation of Tomorrow Starts Today

    From Finastra

    To remain competitive, financial institutions need to initiate digital evaluations now to ensure future profitability.

    Download Resource ›

  • Next Gen Banking Automation for Credit Unions

    Next Gen Banking Automation for Credit Unions

    From Finastra

    Discover how two credit unions are implementing a proven operational approach in advanced AI-driven systems to save time and money.

    Download Resource ›

  • Ensure Success with New Technology

    Ensure Success with New Technology

    From Abrigo

    Discover crucial steps to embrace for a successful software implementation at your CU and optimize your change management process.

    Download Resource ›

  • 2021 Finance and Technology Trends for Financial Institutions

    2021 Finance and Technology Trends for Financial Institutions

    From Syntellis

    Discover upcoming finance and tech trends and learn how to improve your CU’s profitability.

    Download Resource ›

  • How to Attract the Best Employees for Your CU

    How to Attract the Best Employees for Your CU

    From Fond

    Discover easy tech tools to modernize your CU’s workplace so you can attract and retain the best employees.

    Download Resource ›

  • The Endless Benefits of a Centralized Title Model

    The Endless Benefits of a Centralized Title Model

    From Corporate Settlement Solutions

    Discover the endless benefits of a centralized title model for your credit union.

    Download Resource ›

  • The Four Pillars of an Effective Interest Rate Risk Management Program

    The Four Pillars of an Effective Interest Rate Risk Management Program

    From Plansmith

    Establish a successful and effective interest rate risk management program to control the impact of changing interest rates.

    Download Resource ›

  • Special Report: The Path to a Fairer Credit Economy

    Special Report: The Path to a Fairer Credit Economy

    From Zest AI

    Learn how to chart the path to a fairer credit economy without adding risk for your CU.

    Download Resource ›

  • How to Offer Secure & Compliant Real-Time Payments for Your CU

    How to Offer Secure & Compliant Real-Time Payments for Your CU

    From NICE Actimize

    Work smarter, not harder. Overcome the resource constraints that may limit your digital offerings to differentiate your CU and offer secure and compliant real-time payments for your CU and its members.

    Download Resource ›

  • Protect Your Cardmembers Against Cybersecurity and Fraud Threats

    Protect Your Cardmembers Against Cybersecurity and Fraud Threats

    From Elan Financial Services

    Discover how to protect your cardmembers against cybersecurity attacks and mitigate your credit union’s losses.

    Download Resource ›

  • 3 Ways Website Calculators Can Drive Digital Transformation in 2021

    3 Ways Website Calculators Can Drive Digital Transformation in 2021

    From Signal Intent

    A robust and updated financial calculator is a key tool to help capture accurate member data and grow your CU’s bottom line.

    Download Resource ›

  • Use Customer Experience to Unlock the Lifetime Potential of Member Satisfaction

    Use Customer Experience to Unlock the Lifetime Potential of Member Satisfaction

    From Harland Clarke

    In the new world of customer experience, “being there” for members means getting there and staying there. Learn how to develop a holistic approach to customer experience.

    Download Resource ›

  • Improve Mortgage Profitability For Your CU and Add Value For Members

    Improve Mortgage Profitability For Your CU and Add Value For Members

    From Mortgage Capital Trading

    Learn how to drive mortgage profitability without sacrificing member service or increasing risk. Download this case study now!

    Download Resource ›

  • 5 Capabilities Your CU Must Have to Manage Member Interactions Through COVID-19

    5 Capabilities Your CU Must Have to Manage Member Interactions Through COVID-19

    From Lightico

    Discover 5 capabilities your CU should have to improve member interactions throughout this pandemic and beyond.

    Download Resource ›

  • Hanging Up Happy: How to Turn Contact Centers Into Member Satisfaction Centers

    Hanging Up Happy: How to Turn Contact Centers Into Member Satisfaction Centers

    From Harland Clarke

    Learn how to ensure your contact center meets member expectations and improves member satisfaction.

    Download Resource ›

  • Engaging Your Cardmembers with a Slick and Secure Credit Card Mobile Application

    Engaging Your Cardmembers with a Slick and Secure Credit Card Mobile Application

    From Elan Financial Services

    Is your credit union’s credit card mobile app engaging your cardmembers? Discover the four pillars of an effective credit card mobile application.

    Download Resource ›

  • eGuide: Next-Generation eSignatures Solutions for Credit Unions

    eGuide: Next-Generation eSignatures Solutions for Credit Unions

    From Lightico

    When your members set out to get banking done, they expect a seamless end-to-end process - regardless of what device they are using. Discover how to simplify and accelerate your members’ experience while improving loyalty and ROI.

    Download Resource ›

Browse More Resources →

Credit Union Times

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