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Resources

• Empowering Human Agents in a Digital World

  From Bold360 by LogMeIn

  Discover how your CU can utilize AI technology that leverages the best of chatbots & human agents to improve operational efficiency.

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• Optimizing Your Member Experience with AI

  From Bold360 by LogMeIn

  Learn how your credit union can leverage sophisticated artificial intelligence (AI) solutions to enhance member service experiences and provide easier, more convenient ways for members to interact with their finances.

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• Gen Z: The Fast and Furiously Cashless

  From Elan Financial Services

  31.5MM Gen Z consumers are credit-eligible. Does your credit union have a strategy in place to capture Gen Z’s attention?

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• Hackers are Using Your Employees to Get In

  From Konica Minolta

  Are your employees an open door for hackers? This webcast will help you understand how to close that door, and protect your CU from hackers.

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• Banking on Disruption: How the Financial Sector Is Keeping Pace with Change

  From K&L Gates

  Faced with stringent regulations, new competitors, and emerging technologies permeating the marketplace, the financial sector is evolving at a fast and furious rate, with no letup in sight. In fact, change is the only constant in the days and years ahead for the financial services sector.

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• Should Payments M&A Activity Trigger a Review of Your Credit Card Operating Model?

  From Elan Financial Services

  Learn how re-evaluating your credit card operating model could lead to an increase in balances and keep your credit union competitive.

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• 2019 Profitability Perspectives: 10 Findings Reveal the Need for Specific Leadership Action

  From Kaufman Hall

  This report reveals how your credit union’s priorities and practices in profitability analysis compare to peers, plus ten recommendations to improve.

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