Previously, I offered how credit unions should value technology as an interconnected, strategic capability to deliver member relevancy, and organizational worth of technology is dependent upon intrinsic views of it relative to the organization’s values, vision, mission and strategy. Therefore, the next logical evolution is asking oneself, as a credit union, “What are our cultural views of technology?” and “Where do we stand with respect to technical capabilities?”

First, what are our cultural views of technology? Culture is comprised of the values, norms, beliefs, attitudes and historical precedence within the walls of the organization. Additionally, modernist views of technology consider the methods, information and knowledge in providing products and services, as well as the tools and equipment used. Clearly a core system or a mobile platform is technology, but so are an organization’s capacity for information sharing and knowledge management, and processes related to serving credit union members.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.