NATIONAL HARBOR, Md. — Because of the strong trust theyengender, credit unions are in a solid position to generate moreuse of their existing credit cards or enter the market for thefirst time.

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That's the advice that CMC Vice President Dean Happe gaveattendees at NAFCU's 42nd Annual Conference and Exhibition.

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Happe, whose company helps credit unions manage card programs,gave five suggestions for entering the market or strengthening acredit union's presence in the market: design the product, build abusiness case, devise or evaluate your service strategy, develop astrong portfolio-management strategy and develop an approach formarketing the product.

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He added that credit unions are uniquely positioned to do wellin the credit card business because their memberships are growingand they are perceived by members as offering products at a goodvalue.

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Happe noted that credit unions have about 3% of the credit cardmarket, but with the problems that banks are having, there aretremendous growth opportunities.

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Credit unions that offer credit cards will have to deal with arange of changes in the law because of legislation passed earlierthis year.

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In a separate session at the conference, attorney Andrew Lorentzoutlined all the changes that will take effect between now and nextAugust.

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Some of the changes include:

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o Starting later this month, card issuers must mail statements21 days before they are due and notify members 45 days before ratechanges take effect.

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o Beginning next February, there can be no changes in APRs, feesand finance charges for at least the first year of a new account,except for promotional rates and penalties if a payment is morethan 60 days late.

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o As of August 2010, penalty fees must be “reasonable andproportional,” to the omission or violation and risk-basedrepricing must be reassessed at least every six months.

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