Select the Right Solutions Partner

In a fast paced, lean environment, having a single-source payments provider that can oversee every detail of your portfolio makes clear business sense. When looking for that relationship, credit unions should identify a supplier whose culture and values align with their own. The supplier must also have the expertise to guide the program on its journey from launch to ongoing program management. An effective partner should:

Be equipped to help reduce your operational burdens. EMV and dual-interface card production requires cryptographic key loading and programming for transport between facilities. Working with just one vendor across all your operations supports a simplified issuer experience that aligns with industry requirements. Look for a supplier that can manage all those nuances for you.
Provide options aligned with your payment strategy. No two credit unions are the same, and your issuance programs should support your unique vision. Regardless of credit union size, options like instant issuance and print-on-demand oﬀer great alternatives to consider for targeted or medium- to small-scale projects. A full-service personalization bureau can support a larger vision and ensure a custom experience to meet your members where they are.
Stay in tune with the latest industry trends. Credit unions should be agile enough to adjust payment strategies as the market changes, and this requires vendor support. In your payments provider, look for a collaborative team that oﬀers technical resources and support to help identify opportunities and threats and help you adjust on the fly.
Help create the right positioning for your programs. Experienced, full-service payment providers should be prepared to help you develop a holistic strategy that includes components to help drive your card to top-of-wallet status. From diﬀerentiated design to more eco-focused card materials and payment choices, each element can help motivate your members to pull your card out first. This approach will help drive greater activation and usage behaviors, growing lifetime relationship value over time.
Oﬀer end-to-end capacity from card design to production, fulfillment and digital solutions. Most importantly, as card managers look to implement their products more eﬃciently, having a single resource for production to digital options helps to provide a consistent experience while also simplifying operations.

Instant Insights /

Keys to Building a Trusted Payments Partnership

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