In the latest effort to aid low-income tax filers in avoiding predatory "refund anticipation loans" or RALS, the Wisconsin Credit Union League launched last week a public service radio campaign linked to a consumer Web site.

Among all the credit union friendlies working on Capitol Hill, just two walked on the stage to standing ovations at CUNA's Governmental Affairs Conference last week: co-authors of the Credit Union Regulatory Improvements Act, Paul Kanjorski (D-Pa.) and Ed Royce (R-Calif.).

A senior executive reported to a colleague that an employee who had transferred to her department had displayed the credit union movement's motto of "People Helping People," going above and beyond the member's expectation when handling a mistake in his checkbook. The member felt that the stellar service he received,...

Credit Union Service Network, Arvada, Colo., has promoted Rosemary G. Paddock to vice president of operations. TNB Card Services, Dallas, has added Mitch Dawes as vice president, account executive. c. myers, the Phoenix-based ALM, Risk Quantification and Budgeting Services provider, has promoted Rob Johnson to executive vice president/principal; Brandy Althaus...