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Turning Big Data Into Big Dollars to Grow Revenue

Peter Westerman | September 02, 2012

Big data may be the phrase of the moment in marketing but, for some credit unions, it is already plumping up the bottom line.

Truliant Insists on Single-Minded Focus on Member Service

Peter Westerman | September 02, 2012

The board and management at Truliant Federal Credit Union often talk about meeting Truliants top priority: improving the financial well-being of 190,000 members.

Affinity Plus FCU Branch Redesign Raises the Bar

Natasha Chilingerian | September 02, 2012

While many credit unions are making investments to improve the quality of their virtual member interactions, Affinity Plus Federal Credit Union is placing an emphasis on old fashioned, face-to-face communication.