Q&A

"I genuinely feel fortunate; this is the tightest executive team I've worked with," Travis CU's Catherine Johnson shares.

"I love to learn at and from every level, and I recognize that we are all leading whether we realize it or not," Robins Financial VP Chris Heape says.

"I truly enjoy engaging team members at all levels in the problem-solving process," EFCU Financial's Lee says.

Seattle CU's Michael Cruz says he felt drawn to the credit union culture during his prior life as a regulator for the NCUA.

"People are more engaged when they understand the 'why' behind what we're doing," the California EVP and CFO says.

Financial Center's Laura Birkenbeul strives to "help employees uncover more of the natural gifts they have to offer."