News

WEST PALM BEACH, Fla. - Could there be a "silent productivity killer" waiting to strike at your credit union? According to the National Alliance for Caregiving, one of every four households currently provides care for an elderly relative. With the "sandwich generation" - those employees who have both children and...

LANSING, Mich. - State Employees Credit Union's Training and Development Department has partnered with BEI Consulting to win the International Society for Performance Improvement Michigan Chapter's 2003 Outstanding Award of Excellence. The credit union was recognized for its Assessment Center Pathway to Success program, which involved the design, development and...

VACAVILLE, Calif. -Travis Credit Union recently made diversity a priority during an organization-wide Cultural Diversity Day. "We recognize that cultural diversity within our staff has brought us a greater pool of talent and skills and the opportunity to work with really unique, interesting individuals," said Travis CU President/CEO Patsy Van...

SANTA ANA, Calif. - Orange County's Credit Union is serious about putting member service first and has the GUST-O! incentive program to prove it. "We wanted to show employees that we weren't just talking about service being a priority, but recognize and reward those employees who go out of their...

WEST PALM BEACH, Fla. - Credit unions are hitting the runway to help define "business casual" and the employees love it. Rather than just referring staffers to the employee handbook, Peoria, Illinois-based Citizens Equity First Credit Union and Jackson, Michigan-based American 1 Federal Credit Union have opted for a fashion...

Looking for new ways to reach new members and remain in touch with current ones? Turn to pages 22-30 to read about exception-based alerts and other new technologies.